Mai Phuong Nguyen
Willimantic,CT
Summary
Detail-oriented Finance student specializing in financial analysis, with a strong analytical mindset and hands-on experience using SAP S/4HANA for optimizing financial operations. Demonstrated success in data analysis and reporting, contributing to increased business efficiency through collaborative problem-solving. Committed to leveraging technology and financial insights to enhance strategic decision-making in dynamic environments.
Overview
4
4
years of professional experience
Work History
Front of House Staff Member
Connecticut Repertory Theater
Storrs, Connecticut
10.2024 - Current
- Processed customer payments accurately and efficiently.
- Demonstrated excellent communication skills while interacting with customers.
- Managed reservations and seating arrangements efficiently.
- Answered phone inquiries, taking reservations and providing information as needed.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Business Consultant Intern
Citek Technology Joint Stock Company
Ho Chi Minh, Vietnam
05.2024 - 08.2024
- Completed training on SAP module, enhancing proficiency and contributing in team efficiency
- Tested, maintained and monitored computer programs and systems.
- Participated in FICO team user acceptance testing prior to go-live activities, implemented the SAP S4/Hana solution for Tan Tuong Khang Production, Trading, and Service Co., Ltd., and trained over fifty users, resulting in a 95% satisfaction rate in user feedback.
Head of Finance
Heart Of The Youth
Ho Chi Minh, Vietnam
03.2022 - 03.2023
- Developed and implemented financial strategies to optimize cash flow, reduce costs, improve operational efficiency, and increase profits for the workshop 'From Tree to Dream.' Resulting in a 20% increase in participant engagement.
- Raised 50 million VNĐ for the orphanage, effectively managing the funds to enhance the organization's financial stability.
Student Brand Ambassador
Aeisec in Vietnam
Ho Chi Minh
05.2021 - 09.2021
- Collaborated with other departments to execute marketing initiatives effectively.
- Created content for social media channels, including videos, posts, and stories.
- Maintained professionality and efficiency while working closely with leadership.
- Worked promotional events for different products, persuading customers to purchase and documenting sales.
- Directed a team of 12 in analyzing business cases related to sustainable development goals in waste treatment, resulting in second place among 10 competing teams.
Education
Bachelor of Science - Business
University of Connecticut
Connecticut05.2027
Skills
- Time management
- Conflict resolution
- Adaptability
- Teamwork
- Organization
- Microsoft 365 (Word, Excel, PowerPoint, Access, Outlook)
- SAP S4/Hana
Awards
- Top 10 Vietnam Youth Social Business Challenge Competition, 2022
- Global Distinction Award by University of Connecticut, 2022
Languages
- Vietnamese: Native proficiency
- English: Professional working proficiency
Timeline
Front of House Staff Member
Connecticut Repertory Theater
10.2024 - Current
Business Consultant Intern
Citek Technology Joint Stock Company
05.2024 - 08.2024
Head of Finance
Heart Of The Youth
03.2022 - 03.2023
Student Brand Ambassador
Aeisec in Vietnam
05.2021 - 09.2021
Bachelor of Science - Business
University of Connecticut
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