Mair Bedford
Oxford,USA
Summary
Workload forecasting, Purchasing, Calendar management, Accounts payable and receivable, Payroll processing and reporting, Conflict resolution, Human resources coaching and counseling.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist / Collections Specialist
Sonny's Enterprises/Sonny's Car Wash Systems/PECO Car Wash Systems
11.2022 - 02.2025
- Process Account Receivable invoices
- Communicate with customers regarding account needs and concerns for a portfolio of 420 customers across America and internationally
- Organize all documentation pertaining to AR
- Perform payment processing and application
- Verify sales tax
- Review accounts and issue necessary credit hold statuses
- Prepare Customer files to be sent to Collection Agency
- Enter and apply payments and credits on customer accounts
- Distribute phone calls on a multi-line phone to appropriate departments
- Scan documents to PDF form
- Experienced on Sage pro, SAP ECC and SAP Business One and Outlook, along with Microsoft Word and Excel
- Detail-oriented problem-solving
- Light software troubleshooting
Underwriter II
United Wholesale Mortgage
06.2021 - 11.2022
- Collect, review and analyze an applicant's relevant history and records
- Obtain additional information about an applicant to determine coverage needs
- Determine the level of risk for insuring or lending
- Offer recommendations on whether or not to approve an application
- Help agents determine premium costs
- Evaluate insurance claims for accuracy and the coverage amount
Administrative and Human Resources
ICON Restoration & Construction
01.2019 - 10.2020
- Handle all accounts receivable and accounts payable for the Emergency Services Division of the company, as well as reconciliation for all bank accounts and credit cards
- Generate and analyze financial reports weekly
- Controller for all supplies ordered for office and uniform needs
- Maintain records of company technology and other property as distributed to employees, including the collection of all items upon resignation or termination
- Oversee collections endeavors including making direct contact and also coordinating efforts of five other staff members to assist in the task
- Act as liaison between ICON and insurance adjusters representing our customers to ensure paperwork for claims and billing move through system in a timely and accurate manner
- Manage all receivables; including invoicing, payments, waivers, past due calls
- Review applicant resumes and participate in the interview process with owners
- File all necessary new hire and termination paperwork; participate in exit interviews and annual staff reviews
- Document personnel files for HR coaching and counseling, as required, facilitate conflict resolution as well as record commendations for recognition of high performance
- Process payroll for the company, including PTO and Corona quarantine compensation
Office Manager and Dispatcher
Precision Plumbing Inc
09.2010 - 12.2018
- Manage all receivables; including invoicing, payments, waivers, past due calls
- Scheduling all service calls and bid jobs as well as estimates; Dispatch seven plumbers daily
- Preparation of estimates and invoices
- Process payroll for the company
- Work with vendors tracking special orders, schedule deliveries
- Schedule all required inspections with appropriate municipalities community development departments
- Field all phone calls and messages coming into company
- Customer Service and extensive vendor and manufacturer relations
- Fostering positive customer relations for repeat clientele base
Education
BA - Business Administration
Oakland University
Rochester, MIAssociate's Degree - Liberal Arts, English
Oakland Community College
Auburn Hills, MI05.1994
High School Diploma -
Troy High School
Troy, MI06.1990
Skills
- Detail oriented
- Efficiency
- Customer Service
- Team Management
- Building Relationships
- Communications
- CPR and AED certified
- OSHA 10 safety training certified
Timeline
Accounts Receivable Specialist / Collections Specialist
Sonny's Enterprises/Sonny's Car Wash Systems/PECO Car Wash Systems
11.2022 - 02.2025
Underwriter II
United Wholesale Mortgage
06.2021 - 11.2022
Administrative and Human Resources
ICON Restoration & Construction
01.2019 - 10.2020
Office Manager and Dispatcher
Precision Plumbing Inc
09.2010 - 12.2018
- CPR/AED Certification
- OSHA 10 Certified
- First Aid Certification
BA - Business Administration
Oakland University
Associate's Degree - Liberal Arts, English
Oakland Community College
High School Diploma -
Troy High School
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