Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Maira Acevedo

Maira Acevedo

San Jose,CA

Summary

As a people person I do consider my people portfolio over the years has improved and significantly has allowed me to grow and understand other very well, Proven track record in client account management, with a focus on achieving customer satisfaction and driving sales through active engagement and informative reporting.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

AIL
07.2024 - Current
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Conducted regular review meetings with clients to adjust coverage as their needs evolved.
  • Educated clients on insurance policies and procedures.
  • Met with customers to provide information about available products and policies.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.
  • Monitored customer feedback and identified areas of improvement.

Driver

DoorDash
09.2018 - 04.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Bartender/server

Dave & Buster's
07.2015 - 08.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Server

Denny’s Restaurant
02.2012 - 06.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Contributed to inventory management by monitoring stock levels.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Inspected dishes and utensils for cleanliness.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Life Insurance Agent - Insurance

Ricardo Lara Insurance
Online
10.2024

High School Diploma -

Carson City High School
Carson City, NV
06.2009

Skills

  • Insurance policy sales
  • Building relationships
  • Client service
  • Client account management

Certification

Life Insurance Agent

Languages

Spanish
Native or Bilingual

Timeline

Life Insurance Agent

AIL
07.2024 - Current

Driver

DoorDash
09.2018 - 04.2024

Bartender/server

Dave & Buster's
07.2015 - 08.2018

Server

Denny’s Restaurant
02.2012 - 06.2015

Life Insurance Agent - Insurance

Ricardo Lara Insurance

High School Diploma -

Carson City High School

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Maira Acevedo