Maira Barajas

Peer Support Specialist

Abode Services

10.2022 - Current

Served as a role model for clients, sharing personal experiences of recovery and resilience.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Maintained accurate documentation of client interactions, supporting case management efforts.
Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
Educated clients on dangers of substance abuse and prevention techniques.
Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
Supported individuals dealing with mental health and emotional issues.
Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
Supported clients in maintaining employment by providing job coaching and assistance with workplace accommodations.
Supervised meetings with family members to help create support system for clients.
Listened to clients' concerns and provided encouragement and support.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Provided professional services and support in a dynamic work environment.
Organized and detail-oriented with a strong work ethic.
Proved successful working within tight deadlines and a fast-paced environment.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Demonstrated strong organizational and time management skills while managing multiple projects.
Paid attention to detail while completing assignments.
Proven ability to learn quickly and adapt to new situations.
Cultivated interpersonal skills by building positive relationships with others.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Gathered, organized and input information into digital database.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Completed forms and reports to facilitate admission, transfer or discharge.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Collected, validated, and distributed information to employees.
Maintained personnel records and updated internal databases to support document management.
Improved employee productivity with effective time management strategies for daily tasks.
Self-motivated, with a strong sense of personal responsibility.

Front desk receptionist/House Keeping

Los Gatos Garden Inn

05.2019 - 10.2022

Answered, screened and directed inbound phone calls for sales leads
Handles delicate and challenging management situations such as requests, special needs and complaints from clients
Scheduled and confirmed customers' appointments
Responding to emails, calls from customers and management
Provide and ensure that customers receive good quality service at any given time
Prepared reports concerning room occupancy, payroll expenses and department expenses.

Supervisor

dd’s discount

06.2014 - 03.2018

Responsible for interviewing, hiring and training new employees for a fast paced, customer service focused environment
Directed and managed employees of the sales floor
Assisted customers concerns and complaints in a proper and professional manner
Greeted customers as they entered the store.

Summary

Overview

Work History

Peer Support Specialist

Front desk receptionist/House Keeping

Supervisor

Education

Degree Title -

Skills

Timeline

Peer Support Specialist

Front desk receptionist/House Keeping

Supervisor

Degree Title -

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