Maira Barbosa
Draper,UT
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
Enrollment Service Representative
American Red Cross
12.2023 - Current
- Enrolled clients into programs that would be able to offer assistance for those impacted by natural disasters.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
Admin support/ Receptionist
Public Works Operations
09.2021 - 10.2023
- Handled customer inquiries, answered questions, and resolved problems
- Performed administrative duties
- Greeting and assisting customers coming in and out of the building
PSE Operator
United States Postal Service
02.2019 - 01.2021
- Operates conventional keypunch and electronic data entry equipment from source documents to input suitable for computer processing
- Selects correct program format and operating mode for each data entry system job application
Financial Crime Specialist
Wells Fargo
01.2017 - 02.2019
- Recognized control failures in bank processes, procedures and customer decisions and categorized losses
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Contacted customers directly to notify of fraudulent activity and minimize impacts Detected and apprehended any unauthorized personnel
Education
Hillcrest High School
Skills
- Data entry proficiency
- Customer service
- Calm and professional under pressure
- Telephone skills
- Verbal and written communication
Timeline
Enrollment Service Representative
American Red Cross
12.2023 - Current
Admin support/ Receptionist
Public Works Operations
09.2021 - 10.2023
PSE Operator
United States Postal Service
02.2019 - 01.2021
Financial Crime Specialist
Wells Fargo
01.2017 - 02.2019
Hillcrest High School
Similar Profiles
Parissa ShayestehParissa Shayesteh
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR
Nancy CarlsonNancy Carlson
Business Operations Specialist at American Red Cross Virginia RegionBusiness Operations Specialist at American Red Cross Virginia Region
Sophia DietrichSophia Dietrich
Red Cross Volunteer at American Red CrossRed Cross Volunteer at American Red Cross
M.J. McKeeM.J. McKee
Phlebotomist Technician at American Red CrossPhlebotomist Technician at American Red Cross
Trevor BennettTrevor Bennett
Master Lab Technician at Synergy Food ConsultantsMaster Lab Technician at Synergy Food Consultants