Summary
Overview
Work History
Education
Skills
Timeline
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Maira Berbera

Anaheim,CA

Summary

Financial operations professional with healthcare and credit union experience, specializing in payroll reconciliation, labor analysis, and audit readiness. Proven ability to resolve discrepancies, support teams, and train others on financial systems and policies. Known for accuracy, analytical skills, and excellent customer service. Fluent in English, Spanish, and Italian. Eager to contribute my expertise to UCI Health as a Payroll Analyst.

Overview

4
4
years of professional experience

Work History

Collector

Hoag Memorial Hospital Presbyterian
Costa Mesa, California
09.2024 - Current
  • Audit and resolve high-volume credit balances across government and commercial payers, ensuring compliance with payer policies, and payroll-related regulatory standards.
  • Analyze detailed financial and labor distribution records to identify discrepancies, support accurate payroll records, and ensure audit readiness.
  • Collaborate with payroll, billing, coding, and finance teams to resolve payment variances efficiently.
  • Maintain audit-ready documentation, and ensure strict adherence to policies and procedures supporting internal and external payroll audits.
  • Provide guidance and training to colleagues on reconciliation processes and system navigation (Epic, Oracle), supporting department-wide understanding of financial workflows.

Member Service Representative

SchoolsFirst Federal Credit Union
Anaheim, CA
02.2023 - 09.2024
  • Processed and audited financial transactions, ensuring accuracy and adherence to compliance standards while delivering excellent customer service.
  • Monitored budget execution for multiple programs, identifying improvement opportunities, and optimizing outcomes.
  • Supported supervisors with training on transaction processing protocols and system navigation.
  • Resolved account discrepancies, safeguarding data integrity, and supporting internal audit processes.

Language and Culture Auxiliary

Ministry of Education, Spain
09.2021 - 09.2022
  • Facilitated collaboration and communication between HR, Accounting, and Management teams to support cohesive project completion and ensure alignment with institutional policies and objectives.
  • Designed and delivered educational programming to promote global awareness, cultural sensitivity, and interpersonal communication.
  • Adapted to a fast-paced environment while coordinating schedules, managing administrative documentation, and supporting cross-functional teams.
  • Provided consultative support and guidance to staff and students, demonstrating strong organizational and problem-solving skills applicable to diverse professional settings.

Education

Bachelor's Degree - International Business

California State University, Fullerton
Fullerton, CA
09-2023

Associate Degree - Business Administration

Fullerton College

Skills

  • Oracle certification
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Experience with financial and timekeeping systems, including Epic Resolute and Kronos
  • Analytical problem-solving: payroll data, labor distribution, account reconciliation
  • Knowledge of payroll processes, policies, and compliance
  • Strong written, verbal, and interpersonal communication
  • Customer service and consultative support expertise

Timeline

Collector

Hoag Memorial Hospital Presbyterian
09.2024 - Current

Member Service Representative

SchoolsFirst Federal Credit Union
02.2023 - 09.2024

Language and Culture Auxiliary

Ministry of Education, Spain
09.2021 - 09.2022

Bachelor's Degree - International Business

California State University, Fullerton

Associate Degree - Business Administration

Fullerton College

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