Summary
Overview
Work History
Education
Skills
Languages
Websites
Affiliations
Certification
Timeline
Generic

Maira Carmona

Baytown,Tx.

Summary

Uniquely qualified in multidisciplinary fields , encompassing personnel, finance, and event management. Proven success in the planning and development of creative event presentations. Identified client-engagement specialist employs dedication to customer service and satisfaction objectives. Energetic Restaurant Team Member capable of remaining composed in fast-paced environments. A knowledgeable individual willing to take customer orders and clean areas so that the restaurant(s) exceeds food safety and health regulations. An outgoing individual with a great personality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front End Associate

Spec's Wines, Spirits, and Finer Foods
Baytown, TX
02.2023 - 03.2024
  • Processed customer transactioand provided excellent customer service.
  • Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
  • Ensured compliance with all safety policies and procedures.
  • Provided product knowledge to customers as needed.
  • Answered incoming calls promptly, providing accurate information about products and services.
  • Maintained a clean, organized and inviting store environment.
  • Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
  • Ensured pricing is correct and applied discounts and loyalty programs appropriately.
  • Participated in periodic team meetings to discuss targets, achievements, and areas for improvement.
  • Coordinated with sales associates to manage queue lines and minimize wait times.
  • Balanced cash drawers and generated reports for store management.

Server

Lunas Mexican Restaurant
Baytown
08.2022 - 10.2022
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees
  • Stocked condiments, toppings, and other food items during slow hours to avoid dashing to the kitchen during peak hours
  • Cleaned, sanitized, and organized food speed racks, bins, and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.

Assistant Pastry Chef

Killens
Houston Heights, TX
06.2020 - 10.2020
  • Assisted with plating and serving desserts, including German chocolate cake, carrot cake, peach bread pudding, and banana pudding
  • Followed recipes to create various goods, including cake and puddings
  • Filled special orders by packing items such as the following desserts listed above
  • Maintained kitchen order and cleanliness by moving stock between storage and station in addition to sanitizing surfaces
  • Rotated and organized stock in refrigerator and freezer to minimize waste
  • Decorated pastries using icing, frosting and other toppings; resulting in beautiful appearance and delicious flavor
  • Washed utensils, plates, and chopping boards between tasks to avoid cross-contamination
  • Performed mis en place daily to efficiently prepare signature dishes.

Server and Cashier

Salata Salad Bar
Friendswood, TX
01.2020 - 06.2020
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Cleaned and sanitized bar, including sinks, countertops, refrigerators, tables, and chairs
  • Executed cash transactions quickly and accurately.

Cashier/Customer Service

Fischer's Hardware
Pasadena, TX
02.2019 - 01.2020
  • Trained new team members in cash register operation, stock procedures and customer service
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
  • Observed company return policy when processing refunds, including inspecting merchandise for wear, tear, or damage
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Education

High School Diploma -

Sam Rayburn High School
01.2017

Non-graduate -

Johnson & Wales University

Non-graduate -

San Jacinto College

Skills

  • Food safety procedures
  • Proper equipment operations
  • Supply restocking
  • Guest experiences
  • Guest and client satisfaction
  • Strong communication skills
  • Skilled baker
  • Cash register operation
  • Flexible schedule
  • Organizing and prioritizing
  • Nutritional knowledge
  • Culinary arts background
  • Dish preparation
  • Time management
  • Point of Sale (POS) systems operations
  • Accurate cash handling
  • Decorating proficiency
  • Plating expertise
  • Food quality evaluations
  • Dessert preparations
  • Team contribution
  • Display Setup
  • Merchandise Recommendations

Languages

Spanish
Native/ Bilingual

Affiliations

  • volleyball
  • chess
  • billiards

Certification

  • Best Offensive Volleyball player 2017
  • TABC

Timeline

Front End Associate

Spec's Wines, Spirits, and Finer Foods
02.2023 - 03.2024

Server

Lunas Mexican Restaurant
08.2022 - 10.2022

Assistant Pastry Chef

Killens
06.2020 - 10.2020

Server and Cashier

Salata Salad Bar
01.2020 - 06.2020

Cashier/Customer Service

Fischer's Hardware
02.2019 - 01.2020

High School Diploma -

Sam Rayburn High School

Non-graduate -

Johnson & Wales University

Non-graduate -

San Jacinto College

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Maira Carmona