Clinic Receptionist
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
- Maintained medical record database with up-to-date patient information and provided information to other providers.
- Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
- Organized paperwork such as charts and reports for office and patient needs..
- Adhered to strict HIPAA guidelines to protect patient privacy.