Summary
Overview
Work History
Education
Skills
Languages
Languages
References
Timeline
Generic

Maira Galarza

Deer Park

Summary

Bilingual Medical Office Assistant with foundational healthcare and clerical expertise. Demonstrates strong organizational skills and a patient-focused approach. Proficient in Microsoft Office and various medical software applications, enhancing office efficiency.

Overview

9
9
years of professional experience

Work History

Prior Authorization Specialist

Nyu Langone
Babylon
02.2024 - Current
  • Processed appeals in a timely manner as per policy guidelines.
  • Maintained accurate records of all authorization activities in the database system.
  • Reviewed prior authorization requests to ensure accuracy and completeness of required information.
  • Reviewed claims submitted without valid pre-authorization codes and took corrective action when necessary.
  • Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
  • Trained new staff on prior authorization procedures and company policies.
  • Communicated authorization decisions, including approvals and denials, to healthcare providers and patients.

Patient Care Coordinator

NYU Langone
Garden City
04.2018 - 10.2021
  • Cultivated relationships with patients and external partners to enhance support for medical staff.
  • Coordinated patient scheduling, check-in, check-out, and payment processes for billing accuracy.
  • Managed master calendar, optimizing appointment schedules based on patient loads and clinician availability.
  • Verified patient insurance, demographics, and health histories to maintain up-to-date records.
  • Assisted patients in completing necessary medical forms and documentation for procedural compliance.
  • Facilitated referrals to medical specialists to ensure continuity of care.
  • Scheduled tests and procedures in collaboration with patients to streamline healthcare delivery.

Medical Assistant

New York Spine Institute
02.2016 - 03.2018
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained all prescribed laboratory testing.
  • Compiled necessary documents for surgical billing packages.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained client medical history, medication information, symptoms and allergies.

Education

Medical Assistant - Health Administration

Hunter Business School
Levittown, NY
01-2012

Skills

  • Verbal and written communication
  • Community services expertise
  • Registration and scheduling
  • Epic systems proficiency
  • Prior authorization processes
  • Insurance verification
  • Patient communication strategies
  • Problem-solving skills
  • Patient referral management
  • Insurance procedures knowledge
  • Patient scheduling efficiency
  • Bilingual communication ( Spanish)

Languages

5,5

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Prior Authorization Specialist

Nyu Langone
02.2024 - Current

Patient Care Coordinator

NYU Langone
04.2018 - 10.2021

Medical Assistant

New York Spine Institute
02.2016 - 03.2018

Medical Assistant - Health Administration

Hunter Business School

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