Summary
Overview
Work History
Education
Skills
References
BusinessAnalyst
Maira Obeso-Leslie

Maira Obeso-Leslie

Loxley,AL

Summary

Accomplished Communications Officer and Supervisor with ten years of experience. Detail-oriented individual with exceptional analytical and problem-solving skills. Proven ability to handle multiple tasks in fast-paced, highly stressful environments. Excels in ensuring high standards and aligning efforts with organizational goals.

Overview

28
28
years of professional experience

Work History

Chief Communications Officer

Foley Police Department
Foley, Alabama
11.2014 - 12.2024
  • NCIC certified, Terminal Agency Coordinator (TAC), NENA Public Safety Telecommunicator 1 certified
  • Ten years police dispatching experience, five years in management, supervise up to twelve dispatchers, oversee operations
  • Guide, coach, praise, critique, redirect, discipline to accomplish department's excellence goal
  • Monthly, mid, and final evaluations
  • Schedule, time keeping, approve or deny leave requests, monitor attendance, payroll
  • Operate multi-line VESTA phone system, emergency and non-emergency calls
  • Dispatch officers, med unit, fire department, or wrecker according to urgency and priority
  • Monitor radio traffic from Foley PD, Fire, and Baldwin County Sheriff's Office
  • Monitor officers locations AVL (GPS) and radio
  • Enter, modify, delete warrants in NCIC, Criminal History, Driver License, Motor Vehicle, Rap Sheet inquiries
  • Enter stolen items, BOLOs, Missing Persons in NCIC, log security checks, clerical part of arrests
  • QA monthly validations of NCIC entries, maintain records as required, review calls, notes, and radio transmissions
  • Operate CAD, NCIC, LETS, AVL, Maps, AXON, Rapid SOS, Prepared Live, TLO, Rekor, Centegix, 3SI, other databases
  • Monitor cameras in and outside of police departments and various areas of the city

Emergency Psychiatric Assistant

Mobile Infirmary Medical Center
06.2012 - 11.2014
  • Acute crisis intervention, supervision of patients presenting as suicidal, homicidal, psychotic, under duress, altered, or under influence of alcohol or substances in ER
  • Monitor patient census in EPIC, RUMBA, Intake, Triage, assess, diagnosis
  • Document triage, intake time, history inquiries, diagnosis, and reason for visit online
  • Crisis Intervention: verbal de-escalation or physical four point restraints when patient is a danger to themself or others
  • Control intense behavior and aggression
  • Answer crisis calls, provide telephone care until med unit and police arrive or until contract for safety
  • Admission procedure of adult and adolescent patients to Psychiatric Unit: assign medical doctor and psychiatrist, notify Patient Registration and Psych Unit RN, insurance utilization, fax hospital chart and Med Reconciliation
  • Transfer procedure of adult and adolescent psychiatric patients: Prepare Cobra, ambulance, and ER clearance, notify ER doctor and receiving hospital, request Med Unit, transfer patient care
  • PRN in Geriatric and Adult Psychiatric Unit
  • CPR, CPI, TCI and Mindset certified

Behavioral Health Specialist

Tsehootsooi Medical Center
Fort Defiance, Arizona
07.2010 - 04.2012
  • Sub-acute care and supervision of patients in secure Adolescent Mental Health and Substance Abuse Treatment program, patients diagnosed with mood/psychiatric, eating/anxiety, substance abuse, trauma, and personality/behavioral disorders
  • Staff to patient ratio of 1:3, 1:1 acute patient care
  • Narrate activities, behaviors, location pertinent to patient care in Daily Observation Logs
  • Crisis Intervention utilizing Therapeutic Crisis Intervention (TCI), verbal de-escalation and/or physical restraints when patient is a danger to themself or others
  • Admission procedures, orientation of new patients, search patient and belongings daily
  • Weekly sweat lodge sessions (cultural practice)
  • Therapeutic Crisis Intervention Instructor, Rope's Course Facilitator

Process Server/Certified Notary Public

Lopez & Lopez Private Investigations
, New Mexico
05.2007 - 04.2012
  • Search and locate
  • Serve subpoenas, court summons, wage garnishment summons to individuals
  • Submit served court documents to local courts, receive court subpoenas and summons to serve
  • Meet with clients
  • Notarize completed court documents, Courier and Clerical duties, mobile Notary Public
  • Licensed, bonded, and insured during employment term

Senior Case Manager

Navajo Nation Program for Self Reliance
02.2004 - 07.2010
  • Case management 60-190 Native American families
  • Initial assessment, address immediate needs
  • Refer to resources: food, shelter, medical, utilities, housing, child care, mental health, substance abuse treatment, schools, shelters, child support, cash assistance, SSI, WIC
  • Career advisement, educational, career, and employment goals, Personal Responsibility Plan
  • Provide resources for Financial Aid, grants and scholarships, Colleges, Universities, trade schools, training opportunities, resume writing, job search, refer to hiring agencies
  • Monitor progression and compliance, monthly and quarterly reports and statistics, annual audit
  • Conduct Informal Hearings, Public Hearings, and presentations, schedule appointments and facilitate Orientation, Assessment, and Training
  • Delegated Supervisor for over three years in absence of Program Supervisor, substitute for Training Instructor
  • Assign duties and schedule staff, create spreadsheets for tracking
  • Interview applicants, train new employees

Child Abuse Investigator

New Mexico Children, Youth, & Families Department
10.2003 - 02.2004
  • Receive child abuse reports, interview families, children, witnesses, educators
  • Case Management, gather documentary evidence, complete case narrations and reports, assessment, evaluation, home visits, school visits, monitor visitation
  • Collaborate with Police and Medical, accompany child for urgent or emergency medical care, remove and place children for safety
  • Intervention, Create Treatment Plan, Contract

Library Circulation Clerk

Zollinger Library
01.1997 - 05.2003
  • Process library card applications, enter new patrons in database, issue library cards
  • Check library materials in and out of library
  • Maintain condition of library shelves and study areas, organize circulation desk, assure all equipment are functional and filled
  • Process receipt of new book, audio visual and computer software inventory, label material
  • Answer phone and in-person inquiries about library services, policies and procedures, familiarize patrons with library's resources
  • Provide basic computer assistance, assist with mailings, interlibrary loans, and research, schedule and facilitate tours and meetings

Education

Bachelor Of Arts - Psychology, Sociology, Health Education

University of New Mexico
Albuquerque, NM

Associate Of Arts - Human Services

University of New Mexico
Gallup, NM

Certificate - Intensive Case Management

University of California, Davis

Certificate - Fundamentals of Case Management

San Juan College

Skills

  • Ability to work in a high stress environment
  • Analytical and investigative
  • Organizational
  • Management and supervision
  • Multitasking
  • Written and verbal communication

References

  • Shirley Mosley, Chief of Communications, FPD, 200 E. Section Avenue, Foley, AL, 36535, (251) 455-1965
  • Claudia Daniel, Private, (703) 677-6426
  • Ron Daniel, Private (202) 999-9003
  • Kimberly Brown, RN, MIMC, 5 Mobile Infirmary Circle, Mobile, AL, 36607, (251) 610-5617

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Maira Obeso-Leslie