Maira Lopez
Kelseyville,CA
Summary
Dedicated and professional individual with a proven track record in customer service, time management, and office operations. Skilled in troubleshooting problems and developing effective solutions. Proficient in communicating effectively in both English and Spanish, with a strong background in fostering positive relationships and surpassing goals. Passionate about ensuring student success, excelling as a lesson planner, group leader, and multitasker. Confident in my ability to tackle any task efficiently and effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service/ Receptionist/ Sales
Guess What Herbalife
08.2017 - 10.2022
- Greeted and assisted visitors upon arrival at office
- Assisted with teaching new employees by providing orientation materials and scheduling introductory meetings
- Monitored office supplies and placed timely orders for new stock.
- Kept reception area professional. clean and neat for guests.
- Responded to email inquiries from clients and provided information about sales and purchases.
- Supported management in completing additional tasks as needed to ensure smooth daily operations in office environment.
- Ordered office supplies as needed and maintained inventory records.
Legal Secretary
Law Offices of Rose Marie Gallegos
08.2016 - 08.2016
- Fielded incoming calls and took detailed messages.
- Maintained confidentiality and discretion working with sensitive material.
- Organized and maintained office files for easy retrieval
- Ordered office supplies to prevent items being fully depleted.
- Greeted visitors at reception, answering questions and providing direction.
- Prioritized tasks independently to best support office needs.
- Scanned, indexed and stored records to manage filing system.
- Proofread documents for errors before distribution or submission.
- Managed inventory of office supplies and placed orders when needed.
- Operated office equipment, such as printers, scanners, telephone, computer, and fax machines.
- Monitored deadlines and communicated progress updates to relevant parties.
- Scheduled appointments and maintained office calendar.
- Entered data into spreadsheets or databases for record keeping purposes.
- Completed work schedules, managed calendars and arranged appointments.
- When asked, created discoveries for attorney and gathered information and or evidence.
- Searched court documents for client information and case number.
- Sent out legal documents to parties involved for court appearance.
- Facilitated communication, handling phone and email correspondence.
- Printed business documents for meetings and presentations.
- Typed, formatted and proofread documents and correspondence using computers
Volunteer Farmers Market
VELA (Volunteers of East Los Angeles)
03.2016 - 07.2016
- Greeted visitors upon arrival at office and guided them to appropriate meeting locations if required.
- Updated company databases with pertinent contact information such as names, phone numbers, or email addresses.
- Setup tents, farm signs, chairs, etc.
- Received money and charged snap (ebt) cards for purchase in exchange for money vouchers.
- Prepared weekly healthy meals for the people to try at the farmers market, and explained to them how to prepare it and be healthy.
Education
Office Systems Specialist - Computers
East Los Angeles College
Monterey Park, CA06.2016
Skills
- Customer Service
- Office Equipment
- Operation Calendar management
- Problem-solving Skills
- Organizational Skills
- Spanish Translator
- Appointment Scheduling
- Document Management
- Organizational and Planning Skills
- Records Management
- Microsoft Office Suite
- Phone and Email Etiquette
- Teamwork Abilities
- Multitasking Abilities
- Reception Management
- Excellent Communication
- Data Entry
- Written and Oral Communication
Certification
- Awarded [Certificate of Achievement- Office Assistant February 2015)
- Awarded [Certificate of Achievement- Customer Service Representative December 2015]
Languages
English/ Spanish
Native or Bilingual
Software
Microsoft Office Suite
Computers
Timeline
Customer Service/ Receptionist/ Sales
Guess What Herbalife
08.2017 - 10.2022
Legal Secretary
Law Offices of Rose Marie Gallegos
08.2016 - 08.2016
Volunteer Farmers Market
VELA (Volunteers of East Los Angeles)
03.2016 - 07.2016
Office Systems Specialist - Computers
East Los Angeles College