Maira Luarca
Chula Vista,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Bilingual with a meticulous attention to detail, delivering superior customer service and streamlined administrative support.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Motorcar Services
08.2008 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Executed record filing system to improve document organization and management.
Legal Secretary Assistant
County Of San Diego Health & Human Services Agency
03.2002 - 05.2006
- Ensured confidentiality of sensitive client information through strict adherence to privacy policies when handling documents.
- Enhanced attorney efficiency by providing meticulous proofreading and editing support for legal documents.
- Reduced errors in legal documents by diligently reviewing drafts for accuracy, clarity, and proper formatting.
- Boosted team morale by coordinating events such as training sessions or celebrations that acknowledged individual achievements.
- Maintained an organized filing system for efficient retrieval of legal documents and client information.
- Transcribed legal documents and phone conversations.
- Developed and maintained filing and retrieval systems.
- Diligently edited legal correspondence for grammar and spelling.
- Completed data entry of legal documents into electronic filing systems.
- Created and printed legal documents for attorneys to review.
Education
Southwestern College
Chula Vista, CASkills
- Customer Service
- Data Entry
- Office Administration
- Administrative Support
- Microsoft Word
- Microsoft Excel
- File Organization
- Invoice Processing
- Mail handling
- Meticulous attention to detail
- Bilingual (Spanish)
- Adobe Acrobat
Timeline
Administrative Assistant
Motorcar Services
08.2008 - Current
Legal Secretary Assistant
County Of San Diego Health & Human Services Agency
03.2002 - 05.2006
Southwestern College
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