Maira Maxey
Bloomingdale,USA
Summary
Results-oriented sales professional with 7+ years of experience in direct sales, team management, and customer relations. Proven track record of driving revenue growth and enhancing client relationships. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation. Fluent in Spanish and English with strong communication, problem-solving, and leadership skills. Dynamic and collaborative, with a strong focus on achieving results through team collaboration. Prepared for leadership roles and ready to leverage expertise to drive success for your organization.
Overview
9
9
years of professional experience
Work History
Solar Sales Manager
Sunrun
03.2023 - Current
- Day to day activities include but not limited to lead generation and conversion
- Sales and pipeline management
- Training sales team
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organized promotional events and interacted with community to increase sales volume.
- Managed accounts to retain existing relationships and grow share of business.
- Communicated product quality and market comparisons by creating sales presentations.
Solar Sales Consultant
ADT Solar
12.2021 - 03.2023
- In-home consultation with prospects looking to find other avenues for their home energy needs
- High level ticket sale & top producer for 12 months consecutively
- Provided post-installation support to ensure client satisfaction and long-term loyalty to the company''s services.
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Mentored new sales team to surpass goals in alignment with brand standards.
- Educated potential clients on available tax incentives and financing options related to solar installations, simplifying their decision-making process.
- Gave smooth and successful presentations at customer locations.
- Followed-up with warm prospects to deepen connections and convert leads.
- Gathered information from prospective customers to identify solar energy needs.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Worked out in field 3 days per week focused on going door-to-door to meet potential customers.
- Generated solar energy customer leads to develop new accounts.
- Produced quotes, proposals and contracts as part of sales process.
- Collaborated with internal teams, including engineering and installation departments, ensuring seamless project execution for clients.
- Assisted colleagues in closing sales by sharing best practices and offering guidance based on past experiences.
- Maintained accurate records of all sales activities using CRM software, enabling precise tracking of performance metrics.
- Built a reputation as a trusted and knowledgeable solar sales consultant, resulting in numerous referrals and word-of-mouth leads.
- Delivered persuasive sales presentations highlighting the benefits of solar energy adoption, leading to increased client conversions.
- Conducted in-depth energy assessments for potential clients to identify optimal solar solutions tailored to their needs.
- Enhanced product knowledge by staying current with industry trends, attending training sessions, and conducting regular research.
- Managed a large pipeline of leads and projects simultaneously, maintaining a high level of organization and attention to detail.
- Increased overall company revenue by consistently meeting and exceeding monthly sales targets.
- Secured new project opportunities through networking events, referrals from satisfied customers, and strategic partnerships within the community.
- Developed strong customer relationships through consistent communication and attentive service, resulting in repeat business.
- Boosted solar panel sales by implementing effective lead generation strategies.
Assistant Director
Brighter Connections
01.2019 - 02.2020
- I was an Assistant Director at a Direct Marketing Firm handling their client acquisitions & customer retentions
- Mentored junior sales staff members, providing guidance on best practices and professional development opportunities.
- Evaluated employee performance regularly and set individualized goals aimed at improvement while recognizing achievements.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed team of sales representatives, providing guidance, coaching and support.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Overseeing team productions
- Administration Duties
- Interviewing New Hire
- Training new hires on day to day operations
- Planning Day to Day development for team
- Direct Sales handling new & existing customers
- Updating account information & selling new services
- Managed a team of sales professionals, providing ongoing training and support to ensure high performance levels.
Sales Representative
T-Mobile
01.2016 - 05.2018
- Dealing with customers
- Switching over carriers
- Switch up new devices
- Handling all technology/New device launch
- Meeting Monthly Sales Quotas
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Described product highlights and benefits to help guide purchasing decisions.
- Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
- Cultivated and strengthened account relationships to achieve and exceed company targets.
- Implemented cross-selling strategies during client interactions leading to increased sales revenue from existing customers.
- Provided after-sales support as needed, further strengthening relationships with clients and promoting long-term retention rates.
- Streamlined internal processes for better efficiency in handling customer inquiries and order processing.
- Improved sales revenue with effective communication of product features, benefits, and promotions.
- Developed loyal clientele by consistently following up on leads and providing exceptional customer service, ultimately converting leads into sales.
- Contacted potential customers to capitalize on sales opportunities.
- Maintained customer accounts and relationships.
- Handled returns or exchanges efficiently while preserving customer loyalty through courteous assistance and fair resolution practices.
- Participated in regular training sessions to stay current on industry trends and best practices.
- Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Stayed current on company offerings and industry trends.
- Set and achieved company defined sales goals.
- Developed, maintained and utilized diverse client base.
Education
High School Diploma -
Wheeling High School
Wheeling06-2014
Skills
- Communications
- Computer Skills
- Sales Experience
- Office Manager Experience
- Team Building
- Team Management
- Administrative Experience
- Office Experience
- Administrative Assistant
- Time Management
- Leadership
- Customer service
- Management
- Teaching
- Microsoft Office
- Multilingual
- Bilingual
- Salesforce
- Outside sales
- Door-to-door
- Negotiation
- CRM software
- Marketing
- Direct Sales
- Cold Calling
- Sales Management
- Account Management
- Interviewing
- Office management
- Sales team training
- Goals and performance
- Verbal and written communication
- Sales expertise
- Sales strategy development
- Positive and upbeat
- Sales processes
- Rapport and relationship building
- Analytical problem solver
- Solution selling
- Empowers high-performing sales teams
- Business development and planning
- Decisive
- B to B sales
- Prospecting skills
- Territory sales management
- Resolution-oriented
- Continuous improvements
- Exceeds sales goals
- Territory and account management
- Consultative and relationship selling
- Sales presentation
- Multidisciplinary team leadership
- Sales territory growth
- Exceptional multi-tasker
- Sales engagement techniques
- Contact follow-up
- Product Knowledge
- Problem-solving abilities
- Multitasking
- Reliability
- Team Leadership
- Team motivation
- Team building
- Customer Relationship Management
- Professionalism
- Sales strategy
- Objection handling
- Time management abilities
- Adaptability
- Training development
- Sales Training
- Presentation Skills
- Cold-calling
- Sales Cycle Management
- Communication Skills
Personal Information
- Relocation: Anywhere
- Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Solar Sales Manager
Sunrun
03.2023 - Current
Solar Sales Consultant
ADT Solar
12.2021 - 03.2023
Assistant Director
Brighter Connections
01.2019 - 02.2020
Sales Representative
T-Mobile
01.2016 - 05.2018
High School Diploma -
Wheeling High School
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