Maira Mumtaz
Baltimore
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
2026
2026
years of professional experience
Work History
Administration Assistant
CMMS
05.2019 - Current
- Greeted and assisted students, parents, and visitors, serving as the first point of contact in the main office.
- Managed school-wide communication, including newsletters, announcements, and correspondence with families and staff.
- Scheduled parent-teacher conferences, meetings, and school events using Google Calendar and other scheduling tools.
- Maintained accurate student records, attendance logs, and enrollment files in accordance with school policies.
- Supported the principal and teaching staff with clerical tasks, such as photocopying, filing, and distributing materials.
- Processed student admissions documents and helped coordinate new student orientations.
- Handled phone and email inquiries regarding school operations, events, and policies.
- Assisted with financial tasks such as collecting tuition payments, processing invoices, and handling petty cash.
- Ordered and organized classroom and office supplies; monitored inventory and coordinated with vendors.
- Supported event planning for school functions, assemblies, field trips, and fundraising activities.
- Tracked immunization and emergency contact records.
- Managed school social media or website updates.
- Assisted with substitute teacher coordination and scheduling.
- Helped implement student safety procedures and emergency drills.
Manager
Moonlight Light
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Communicated plans and actions to meet departmental goals.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Collaborated with staff to develop and carry out processes, resulting in improved performance.
- Analyzed and resolved quality and customer service issues, recommending system improvements.
Customer Service
Metro PCS
- Demonstrated strong communication skills by providing excellent customer service.
- Resolved customer service issues promptly.
- Provided outstanding customer service to customers and internal teammates.
- Developed strong customer service and communication skills.
- Provided effective customer service while managing multiple tasks simultaneously.
- Greeted and welcomed guests warmly, providing excellent customer service.
- Provided excellent customer service while addressing customer concerns.
- Trained new customer service representatives on policies.
Education
High school Degree -
Woodlawn High school
Associate degree - Surgical first/Surgical Tech
Community College of Baltimore
Skills
- Excellent communication
- Managing Records and Database
- Maintaining Management
- Teamwork and Collaboration
- Administrative background
References
Upon Request
Timeline
Administration Assistant
CMMS
05.2019 - Current
Manager
Moonlight Light
Customer Service
Metro PCS
High school Degree -
Woodlawn High school
Associate degree - Surgical first/Surgical Tech
Community College of Baltimore
Similar Profiles
Daron ThorntonDaron Thornton
Class A CDL Truck Driver at Penske Logistics, Ford Motor Company, MSC, CMMSClass A CDL Truck Driver at Penske Logistics, Ford Motor Company, MSC, CMMS
Nathan PriceNathan Price
Class A CDL Driver at Penske Logistics, Ford Motor Company, MSC, CMMSClass A CDL Driver at Penske Logistics, Ford Motor Company, MSC, CMMS
Ashley BeasleyAshley Beasley
Commercial Account Manager at Limble CMMSCommercial Account Manager at Limble CMMS
Brittany ColeBrittany Cole
Constituent Services Assistant at Baltimore City CouncilConstituent Services Assistant at Baltimore City Council
Tonya WaltonTonya Walton
Public Safety Officer at Johns Hopkins HospitalPublic Safety Officer at Johns Hopkins Hospital