Hi, I’m
Maira Ortiz
Beaumont,CA
Summary
Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 10 years of related experience.
Overview
16
years of professional experience
Work History
Redlands Community Hospital
Unit Secretary
12.2019 - 01.2024
Job overview
- Maintained patient confidentiality in line with HIPAA regulations.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
- Registered and verified patient records before triage with most up-to-date information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
The Lakes Assisted Living And Memory Care
Nurse Assistant/ Med Tech
01.2019 - 11.2019
Job overview
- Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
- Provided nutritional support by helping plan meals according to dietary requirements, portioning food accurately, feeding those who required help eating due to mobility limitations or other difficulties swallowing solid foods safely without choking.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
St Mary’s Medical Center
Nurse Assistant
04.2008 - 07.2017
Job overview
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Transported patients between rooms and appointments or testing locations.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Followed directions of licensed nurses to administer medications and treatments.
Education
Los Angeles Technical College Los Angeles, CA
from Certified Nurse Assistant
01.2005
Skills
- EMR / EHR
- CPR Certified
- Clerical Support
- Medical Recordkeeping
- Critical Thinking
- Appointment Setting
- Telephone reception
- Patient Database Maintenance
- Nursing station operations
- Computer Proficiency
- Incoming Call Reception
- Incoming Call Management
I’m an artistry girl i enjoy making work badges, doing makeup, i find it satisfying decorating event
I enjoy decorating party events or just even holiday events. Every Christmas I decorate different themes into my Christmas tree. I like to make coasters, badges anything that has to do with epoxy and resin, I like doing makeup on other people I enjoy all the colors in art, I have always enjoyed learning new things. I am always up to learning and experiencing new things.
Languages
Spanish
Professional Working
Timeline
Unit Secretary
Redlands Community Hospital
12.2019 - 01.2024
Nurse Assistant/ Med Tech
The Lakes Assisted Living And Memory Care
01.2019 - 11.2019
Nurse Assistant
St Mary’s Medical Center
04.2008 - 07.2017
Los Angeles Technical College
from Certified Nurse Assistant