Maira Ramos
Norman,OK
Summary
Experienced with providing direct care to individuals with diverse needs. Utilizes effective communication and empathy to build trust and rapport with clients. Track record of creating safe, supportive environments that promote client well-being and independence.
Overview
10
10
years of professional experience
Work History
Attendance Secretary
Jackson Elementary School
Norman, OK
05.2022 - 10.2023
- Documentation of attendance
- Notify teachers of the procedure fore reporting absences and tardies in every class.
- provide a standard attendance procedure that is used daily. provide check- out-check-in sheet in the office to supplement attendance records.
- Make reasonable effort to notify the parent/guardian daily of all day or parts of the day absences and establish the reason of the absence.
- Provide a procedure so that an accurate written record is maintained of all communications with parents were notified what their responses were concerning the students absences.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered phone calls and messages from parents concerning attendance.
- Answer phone calls throughout the day.
- Greet visitors and guide them to the right way.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
SPED Teacher Assistant
Mckinely Elementary School
Norman, OK
01.2019 - 05.2022
- Maintained high classroom management and behavior management standards.
- Working one on one with students doing work, taking them on breaks.
- Supervised students in classroom and out of classroom activities throughout the day.
- Interacted physically and verbally with students throughout each day.
- Supported student learning objectives through personalized and small group assistance.
- Alerted instructor to student behavior or issues requiring intervention.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Helped classroom teachers achieve instructional objectives.
- Established and maintained relationship with students, parents, staff and community members.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Correctional Officer
Oklahoma County Sheriff Office
Oklahoma City, OK
03.2018 - 01.2019
- Documented inmate behavior and activities in logbooks.
- Communicated with other correctional officers to make the aware of any ongoing situations or suspected problems with inmates.
- Inspected mail, cells, inmates, and visitors to prevent the entry of contraband into the jail.
- Issued clothing, linen, and toiletries to new inmates.
- Resolved conflicts between inmates in order to avoid the use of violence.
- Trained new correctional officers in the proper use of all procedures and tactical gear.
- Supervised inmates during meals, showers, and recreation to ensure safety of all persons in the vicinity.
- In charge of watching over inmates in the kitchen was responsible for ensuring food was properly prepared and distributed throughout the jail.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Responded to emergency situations and de-escalated hostile confrontations.
Hostess/Server
Cheddars Scrtach Kitchen
Norman, OK
04.2015 - 03.2018
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Sat patrons in an effective and timely manner,
- calculated accurate wait times for patrons on when they would have a table available.
- Recommended entree or drink choices to guest by listening to their preferences and concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Direct Care Specialist/RBT
J.D McCarty Center
Norman, OK
10.2023 - Current
- Implemented behavior modification strategies as needed, helping clients develop healthy coping mechanisms in challenging situations.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Provided compassionate and patient-focused care to cultivate well-being.
- Enhanced client well-being by providing personalized care and support in daily activities.
- Collecting Data on client progress.
- Providing one-on-one instruction and support.
- Reinforcing positive Behaviors and reducing challenging behaviors.
Education
High School Diploma -
Norman North High School
Norman, OK05.2015
Skills
- Able to Multitask, CPR certified, Strong communications skills, Ability to thrive in a stressful environment, Native spanish speaker,
Languages
Spanish
Native or Bilingual
Timeline
Direct Care Specialist/RBT
J.D McCarty Center
10.2023 - Current
Attendance Secretary
Jackson Elementary School
05.2022 - 10.2023
SPED Teacher Assistant
Mckinely Elementary School
01.2019 - 05.2022
Correctional Officer
Oklahoma County Sheriff Office
03.2018 - 01.2019
Hostess/Server
Cheddars Scrtach Kitchen
04.2015 - 03.2018
High School Diploma -
Norman North High School