MAIRA WRIGHT
Alexandria,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I have gained a great deal of knowledge in the time I have been in my current position. The most fulfilling part of my day is the connection I make with our patients just on a day to day basis. There are days when all it takes is listening to an elderly women vent about her day, simply because she has had no one to talk to for days. It's the little things that go a long way and making a small difference in someones day.
Overview
16
16
years of professional experience
Work History
Patient Care Coordinator
Burke Family Practice
07.2022 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Restaurant Server
CIRCA at Clarendon
07.2021 - 07.2022
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Automotive Warranty Administrator
Rosenthal Chevrolet
08.2020 - 06.2021
- Enhanced customer satisfaction by promptly addressing and resolving warranty claims.
- Streamlined the warranty process for increased efficiency and faster claim resolutions.
- Reduced company costs by identifying and preventing unwarrantable repair expenses.
Restaurant Manager
King Street Blues
06.2008 - 07.2017
- I started here, at a small family-owned restaurant in Crystal City
- This place helped me grow from a young inexperienced host and into a dedicated and persevering professional.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
Medical Billing Certification -
NOVA Workforce Program
Woodbridge, VA06.2022
GED -
Alexandria Adult Learning Center
02.2022
Skills
- Administrative Supervision
- Medical Data Collection
- Patient Flow Management
- Insurance Practices
- Organizational Standards
- Multitasking Ability
- Proficient in Athena health
- Critical Thinking Skills
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Burke Family Practice
07.2022 - Current
Restaurant Server
CIRCA at Clarendon
07.2021 - 07.2022
Automotive Warranty Administrator
Rosenthal Chevrolet
08.2020 - 06.2021
Restaurant Manager
King Street Blues
06.2008 - 07.2017
Medical Billing Certification -
NOVA Workforce Program
GED -
Alexandria Adult Learning Center
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