Maira Alejandra Tamayo Gomez
Orlando,FL
Summary
Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Warehouse Assistant
MARTINEZ CARGO EXPRESS
Orlando, FL
06.2022 - Current
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Inspected and moved products to designated areas in warehouse.
- Organized warehouse racks to ensure efficient storage of goods.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Responded to customer complaints in a timely manner.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Resolved customer issues using problem-solving skills.
Restaurant Waiter
Las palmas restaurant
Orlando, FL
07.2023 - 12.2023
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
Pharmacy Technician
FUNDACION VALLE DE LILI
CALI , COLOMBIA
05.2017 - 12.2021
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
Restaurant Waiter
FONDA MI DIOS SE LO PAGUE
CALI , COLOMBIA
05.2014 - 05.2017
- Greeted customers, provided menus and answered questions about menu items.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Education
High School Diploma -
INSTITUTO TECNICO EN SISTEMAS CARO Y CUERVO
CALI 12-2012
Pharmacy Technician - Pharmacy Technology
(CENAL ) Centro Nacional De Capacitación Laboral
CALI COLOMBIASkills
- System Updating
- Shipping and packaging
- Maintaining Workplace Safety
- Product identification
- Receiving Shipments
- Customer Service
- Sales Support
- Expense Tracking
- Food presentation
- Order Taking
- Wine pairing
- Service Quality
- Menu knowledge
- Order Management
Timeline
Restaurant Waiter
Las palmas restaurant
07.2023 - 12.2023
Warehouse Assistant
MARTINEZ CARGO EXPRESS
06.2022 - Current
Pharmacy Technician
FUNDACION VALLE DE LILI
05.2017 - 12.2021
Restaurant Waiter
FONDA MI DIOS SE LO PAGUE
05.2014 - 05.2017
High School Diploma -
INSTITUTO TECNICO EN SISTEMAS CARO Y CUERVO
Pharmacy Technician - Pharmacy Technology
(CENAL ) Centro Nacional De Capacitación Laboral