Maira "Frida" Acuna
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet organizational goals. Skilled communicator who effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing treatment plans. Possess knowledge of medical terminology and HIPAA regulations.
Overview
21
21
years of professional experience
Work History
Hospital Patient Sitter
Valley Health System
09.2022 - 05.2023
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Promoted a calm atmosphere within the hospital room, utilizing effective stress reduction techniques tailored to each patient''s preferences.
- Upheld strict adherence to HIPAA regulations, maintaining confidentiality of sensitive patient information at all times.
- Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.
- Monitored medications for interactions and need for change to manage health conditions.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Collaborated effectively with interdisciplinary healthcare teams, contributing valuable insights from time spent observing individual patients closely over extended periods of time.
- Displayed adaptability in working with diverse populations of patients, including those with varying ages, cultural backgrounds, and medical conditions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Promoted adherence to hospital policies and procedures among patients and visitors, contributing to a safe and orderly healthcare setting.
- Supported medical staff in administering treatments or conducting assessments by aiding in positioning and comforting patients when required.
- Improved communication between nursing staff and patients by regularly updating on patient status and needs.
- Developed rapport with patients and families through active listening and empathetic communication, enhancing overall satisfaction with care received.
- Took and recorded patients' vital signs, documenting in medical charts.
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Facilitated smooth transitions during shift changes by providing thorough updates on patient status to incoming sitter or nursing staff member.
Juvenile Probation Officer II
Department Of Juvenile Justice Services
05.2005 - 04.2022
- Collaborated with police detectives, child welfare organizations and district attorneys to resolve cases and protect juvenile individuals.
- Gathered information from people in community, family members and agencies about conduct of probationers.
- Helped resolve probationer issues with housing, employment and healthcare.
- Promoted department's mission and procedures to community organizations, school officials and law enforcement.
- Tracked assigned juvenile movements and adherence to probation requirements.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Interpreted data from various assessment tools to determine appropriate level of supervision.
- Developed relationships with local service providers to increase availability of resources tailored specifically to the unique needs of juvenile offenders.
- Advocated for alternatives to detention when appropriate, emphasizing the importance of community-based interventions over punitive measures.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Assessed mental health and physical state of young offenders.
- Strengthened family dynamics for successful rehabilitation by providing resources and support to both juveniles and their families.
- Conducted investigations into violations and other allegations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Transported and monitored offenders on probation and parole for compliance with court protocols.
- Ensured timely completion of required reports for courts, demonstrating compliance with all stipulated deadlines and attention to detail.
- Coordinated with mental health professionals to address substance abuse concerns and emotional well-being among juveniles under supervision.
- Researched each case thoroughly to strengthen case outcomes.
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Assessed home situations to determine need for removal of client from current home.
- Established positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
- Increased access to educational services for juveniles on probation by collaborating with schools, teachers, and counselors.
- Collaborated with multidisciplinary teams to ensure a comprehensive approach in addressing the needs of youth under supervision.
- Enhanced community safety by closely monitoring and supervising juveniles on probation, ensuring compliance with court-ordered conditions.
- Maintained accurate records and documentation for each case, facilitating efficient communication among stakeholders and informed decision-making processes.
- Interpreted legal concepts and issues to complete and close out cases.
- Promoted restorative justice principles within the community through collaboration with victim advocates, law enforcement agencies, schools, and other stakeholders.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Improved juvenile probation outcomes by implementing evidence-based practices and individualized case management plans.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Supervised offenders to reduce risk to community.
- Initiated crisis intervention by following official crisis communication plans and training.
- Transported juveniles between detention centers, schools and medical institutions.
- Maintained compliance with all legal statutes, policies and procedures.
- Suggested special community service rehabilitation programs to help further support offenders.
Correctional Officer
Nevada Department Of Corrections
06.2002 - 03.2005
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Enforced rules and regulations to maintain order among inmates.
- Established positive working relationships and maintained boundaries with resident offenders.
- Conducted routine and emergency head counts.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Conducted security checks of inmates and living areas.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Observed behavior of residents individually and in groups.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Documented inmate behavior and activities in logbooks.
- Prepared reports to document incidents and violations.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Education
Bachelor of Science - Nursing (Registered Nurse)
Chamberlain University
Las Vegas03.2025
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA12.2022
Master of Arts - Master's in Management
University of Phoenix
Las Vegas, NV05.2007
Bachelor of Science - Criminal Justice Administration
San Diego State University
San Diego, CA12.2002
Skills
- Social support
- Early Childhood Education
- CPR/AED
- Heartsaver CPR AED (CPR AED)
- Crisis Prevention Intervention (CPI)
- Progress Tracking (logs & timed checks on clients)
- Emotional Support
- Meal Preparation
- Progress Documentation
- Safety awareness
- Heartsaver CPR AED
- Housekeeping abilities
- Vitals monitoring
- Direct Patient Care
- Nutrition knowledge
- Patient Monitoring
- Personal Hygiene Assistance
- Patient Care
- Behavior redirection
- Basic medical terminology
- Special Needs Care
- Medication Administration
- Maintaining patient privacy
- Room preparation
- Critical Thinking
- Organizational Skills
Languages
Spanish
Native or Bilingual
Timeline
Hospital Patient Sitter
Valley Health System
09.2022 - 05.2023
Juvenile Probation Officer II
Department Of Juvenile Justice Services
05.2005 - 04.2022
Correctional Officer
Nevada Department Of Corrections
06.2002 - 03.2005
Bachelor of Science - Nursing (Registered Nurse)
Chamberlain University
Bachelor of Arts - Psychology
San Diego State University
Master of Arts - Master's in Management
University of Phoenix
Bachelor of Science - Criminal Justice Administration
San Diego State University
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