Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Phlebotomist
2 Years 5 Months
Quest Diagnostics | 05.2024 - Current
Reported any abnormal results or trends to supervisor or laboratory manager.
Monitored inventory levels of supplies used in phlebotomy services.
Ensured compliance with federal regulations governing laboratory procedures.
Prepared specimens for transport to external laboratories.
Documented patient information into electronic medical records system.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Provided excellent customer service while interacting with patients.
Educated patients on proper blood draw techniques.
Followed all safety protocols when handling hazardous materials.
Calibrated equipment according to manufacturer specifications.
Verified patient information prior to specimen collection.
Adhered to HIPAA guidelines regarding patient privacy.
Assisted in the training of new phlebotomists.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Scheduled appointments and managed patient flow to minimize wait times.
Managed inventory of phlebotomy supplies and reordered stock as necessary.
Participated in continuing education to stay current with phlebotomy practices.
Processed samples accurately and efficiently.
Responded quickly and effectively to emergency situations.
Performed quality control tests on collected specimens.
Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Entered patient information and test orders into computer systems accurately.
Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Assisted in the training and mentoring of new phlebotomy staff.
Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
Prepared and packaged specimens for courier transport.
Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Used heel and finger stick methods to obtain blood from capillaries.
Caregiver
6 Years 5 Months
In Home Support Services (IHSS) | 05.2020 - Current
Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Administered prescribed medications on a timely basis following care plan instructions.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Improved patient outlook and daily living through compassionate care.
Assistant Manager
1 Year 8 Months
Falling Prices | 11.2021 - 07.2023
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Developed a system for tracking inventory and ordering supplies as needed.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists | Sacramento, CA | 10-2023