Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mairelys Cabrera

Key West,FL

Summary

Reliable and punctual office specialist successfully handles fast-paced working environment. Proven willingness to take on any task to support team and help business succeed. Offers strong customer service ability.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Keys Energy Services
10.2021 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Set up new customer accounts and updated existing profiles with latest information.

Office Specialist

Monroe County Tax Collectors Office
01.2019 - 09.2021
  • Managed data entry, scanning documents and inputting specific pieces of information to update files
  • Coordinated new account set up, including verifying client data and proper billing information
  • Set up new office files, organizing, classifying, and securing each record.

Hostess

Hogfish bar and grill
04.2016 - Current
  • Monitored dining rooms for seating availability, service, safety, and well-being of guests
  • Maintained seating charts for optimal station rotations.

Education

High school -

Key West High School
Key West, FL
06.2018

Skills

  • Customer communication
  • Customer relations
  • Time management
  • Data entry
  • Billing support
  • Scheduling
  • Account updating

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Keys Energy Services
10.2021 - Current

Office Specialist

Monroe County Tax Collectors Office
01.2019 - 09.2021

Hostess

Hogfish bar and grill
04.2016 - Current

High school -

Key West High School

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Mairelys Cabrera