Operated machinery to assemble linens efficiently, ensuring high-quality output.
Monitored production processes to maintain consistent workflow and adherence to safety standards.
Trained new team members on equipment operation and assembly techniques for optimal performance.
Collaborated with team to identify and implement process improvements, enhancing overall productivity.
Account Manager
Minerva Company
Villa Clara
01.2008 - 07.2024
I worked with cash, account receivable and pay billing, inventory
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Master's Degree - Accounting And Finance
University of The Marta Abreu
Santa Clara, Cuba
07.2014
Skills
Account management
Customer service
Teamwork and collaboration
Client relations
Certification
Certified Internal Auditor (CIA) - The Institute of Internal Auditors.