Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mairelys Serrano Perez

Homestead,FL

Summary

Compassionate caregiver with extensive experience at By My Self, excelling in personalized patient care and emotional support. Proven ability to enhance patient satisfaction through effective communication and tailored care plans. Skilled in vital signs monitoring and chronic illness management, fostering trust and comfort in challenging situations.

Experienced with providing personal care and assistance in daily living activities. Utilizes compassion and patience to support patient comfort and safety. Knowledge of maintaining clean and organized environment to enhance well-being.

Cheerful and compassionate with natural ability to provide support and care. Possesses foundational understanding of patient needs and basic healthcare practices, along with skills in assisting with daily activities and maintaining clean environment. Dedicated to improving quality of life for individuals through attentive and empathetic care.

Overview

16
16
years of professional experience

Work History

HHA

By My Self
07.2024 - Current
  • Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
  • Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities.
  • Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
  • Collaborated with healthcare team members to develop personalized care plans that addressed individual patient needs.
  • Educated patients and family members on proper nutrition, exercise routines, and self-care techniques to promote overall wellness.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.

Housekeeper

MIROS HOUSEKEEPING
12.2022 - 06.2024
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

General Medicine Doctor

MINSAP
06.2009 - 11.2020
  • Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
  • Collaborated with public health agencies on community outreach programs promoting wellness initiatives targeting specific population needs.
  • Enhanced collaboration among healthcare team members for optimal patient care delivery.
  • Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
  • Streamlined clinic operations, implementing efficient scheduling and documentation practices.
  • Mentored junior physicians and medical students, fostering professional growth and skill development within the healthcare team.
  • Diagnosed and treated patients suffering from chronic conditions.
  • Contributed to ongoing professional development by actively participating in continuing education courses, workshops, and seminars related to clinical practice advancements.
  • Streamlined referral processes for specialty services, ensuring timely access to necessary evaluations and treatments for patients.
  • Streamlined clinic operations, implementing efficient scheduling systems to reduce patient wait times significantly.
  • Led team of junior doctors and nurses, providing mentorship and guidance to improve clinic-wide professional standards.
  • Enhanced patient satisfaction with empathetic communication and attentive care during consultations and treatments.

Education

GED -

UCM CARLOS J FINLAY
CAMAGÜEY CUBA
06-2009

Skills

  • Toileting support
  • Housekeeping tasks
  • Bathing assistance
  • Alzheimer's and dementia care
  • Vital signs monitoring
  • Compassionate caregiving
  • Meal preparation
  • Laundry services
  • Compassionate care
  • Personal hygiene assistance
  • Emotional support
  • Verbal and written communication
  • Patient positioning
  • End-of-life care
  • Ambulation assistance
  • Mobility assistance
  • Behavioral management
  • Nutrition management
  • Transfer techniques
  • Transportation provision
  • Home safety assessments
  • Chronic illness management
  • Symptom monitoring and reporting
  • Seizure response protocols

Timeline

HHA

By My Self
07.2024 - Current

Housekeeper

MIROS HOUSEKEEPING
12.2022 - 06.2024

General Medicine Doctor

MINSAP
06.2009 - 11.2020

GED -

UCM CARLOS J FINLAY

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Mairelys Serrano Perez