Mairo Idy
Portland
Summary
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Generalist
Lutheran Community Services Northwest
07.2023 - Current
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
Administrative Assistant/Receptionist
Schnitzer Properties LLC
01.2020 - 07.2023
- Answer main switchboard phone lines and direct incoming calls in a professional and courteous manner
- Handle FedEx/USPS pickups and special deliveries
- Order all office supplies for the corporate office
- Order, coordinate, and send out birthday and anniversary cards to appropriate employees
- Prepare invoices for payment, obtain approvals, and submit to accounting by weekly deadline
- Update office phone lists
- Update reception documents, including property and contact information
- Order and distribute transit passes
- Coordinate parking passes and building entry cards
- Assist HR department with new employee starts, including desk set-up and welcome emails
- Update Company intranet with HR documents and employee details
- Supporting management and executive staff as requested
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Patient Care Coordinator
Alliancerx Walgreens Prime
11.2019 - 01.2020
- Record and process orders and/or inquiries received by fax, mail, and telephone
- Provide timely response to patients’ inquiries by telephone and/or email in an in or outbound
- Provide pricing, availability, and schedules information within established guidelines
- Receive inbound and outbound calls to patients or MD Offices regarding orders
- Coordinate patient care scheduling orders, communicating information to patient shipments
- Provide typed documentation of all communications received from calls
Operation Manager Intern
Northwest Health Foundation
07.2019 - 09.2019
- Scheduled conference rooms/ respond to emails on a daily basis
- Organizing and documentation of files
Assistant/College Advocate
Gear Up
06.2018 - 01.2019
- Working in classrooms closely with teachers and supporting students in the class
- Mentoring students during free times and after school on homework
- Plan, prepare, design, and lead mini-workshops classrooms
Customer Service/Cashier
KFC
06.2013 - 07.2016
- Welcome customers and help determine their orders
- Process customer orders and record them in the restaurant database
- Place food orders in the appropriate bags and boxes
Education
Bachelor of Science - Public Health Graduated
Portland State University
Portland, OR06.2020
Associate of Applied Science - Family And Human Services
Portland Community College
Portland, OR07.2019
High School Diploma -
Roosevelt High School
Portland, OR06.2016
Skills
- Microsoft Office
- Typing 50 WPM
- Customer Service Experience in person and on the phone
- Organized, detail oriented, and reliable
- Correspondence Writing
- Customer Service
- Compensation and Benefits
- Time Management
- Internal Communications
- Back Office Operations
Certification
- [Peer Support Specialist, Adult Mental Health, State of Oregon Traditional Health Worker 7/10/2023-7/10/2026.
Timeline
HR Generalist
Lutheran Community Services Northwest
07.2023 - Current
Administrative Assistant/Receptionist
Schnitzer Properties LLC
01.2020 - 07.2023
Patient Care Coordinator
Alliancerx Walgreens Prime
11.2019 - 01.2020
Operation Manager Intern
Northwest Health Foundation
07.2019 - 09.2019
Assistant/College Advocate
Gear Up
06.2018 - 01.2019
Customer Service/Cashier
KFC
06.2013 - 07.2016
Bachelor of Science - Public Health Graduated
Portland State University
Associate of Applied Science - Family And Human Services
Portland Community College
High School Diploma -
Roosevelt High School
- [Peer Support Specialist, Adult Mental Health, State of Oregon Traditional Health Worker 7/10/2023-7/10/2026.
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