MAIS SHALABI
Irvine,CA
Summary
Dedicated and professional performer , with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Business Manager
AKI Baxter
01.2019 - 07.2021
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams
- Communicated with customers, vendors, and channel partners positively with particular attention to company's solution
- Researched industry and marketplace trends to enhance sales, marketing, and product/solution positioning techniques and meet customer needs
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping
- Monitoring product/solution performance through prospecting, forecasting, demand analysis and pricing strategies
- Working collaboratively with Medical Affairs and Regulatory Affairs to create and execute product introduction strategies
- Improved business profits through innovative cost containment and revenue generation techniques
- Assisted with hiring process and training of new employees.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
Product Manager
AKI Baxter
10.2009 - 01.2019
- Collaborated with sales, marketing, and support teams to launch products on time and within budget
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
- Coordinated project planning and execution with team members and team leads
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions
- Liaised with clients to better understand business needs, feedback, and current market landscape
- Spearheaded collaborative efforts to bring products to market.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Education
Master of Science in Business Psychology and Coaching -
Heriot-Watt University
Edinburgh, Scotland08.2019
Higher Education Diploma Operations and Supply Chain Management -
University of Liverpool
Liverpool, England10.2017
Bachelor of Science in Biomedical Engineering -
Jordan University of Science and Technology
Irbid, Jordan02.2009
Skills
- Cross-Functional Communication
- Customer Relationship Management
- Strategic Initiatives
- Operational Leadership
- Customer Experience Control
- Analytical Thinking
- Product Launching
- Staff Management and coaching
- Financial Management
- Customer Service
Accomplishments
- Successful introduction of acute and chronic renal therapy technologies: Continuous Renal Replacement Therapy "CRRT", Advanced hemodialysis therapy systems
- Track record of overachieving business targets
- Best performing business unit in 2020
- Best performer in 2017
Timeline
Business Manager
AKI Baxter
01.2019 - 07.2021
Product Manager
AKI Baxter
10.2009 - 01.2019
Master of Science in Business Psychology and Coaching -
Heriot-Watt University
Higher Education Diploma Operations and Supply Chain Management -
University of Liverpool
Bachelor of Science in Biomedical Engineering -
Jordan University of Science and Technology