Maisha Zitiou
Stafford
Summary
Registered nurse with extensive clinical expertise and demonstrated leadership capabilities. Skilled in chart updates, medication monitoring, and effective collaboration with multidisciplinary teams to improve patient care. Committed to quality and efficiency, with a proven track record of enhancing patient satisfaction scores through proactive management and compassionate engagement. Adept at handling emergency situations with composure and leading teams effectively.
Overview
2027
2027
years of professional experience
Work History
Resource Pool Registered Nurse
Johnston-Willis Hospital
Richmond
11.2025 - Current
- Collaborated with healthcare teams to create and implement patient care plans tailored to individual needs.
- Assessed patient care needs and developed individualized plans of care accordingly.
- Delivered patient care in various units across the hospital.
- Facilitated effective communication among interdisciplinary teams to address patient care issues and enhance treatment outcomes.
- Educated patients and families on health management and recovery processes.
- Maintained accurate documentation of patient information and care provided.
- Administered medications safely and accurately according to physician orders.
- Actively monitored vital signs, lab values, and treatments per physician orders.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for patients.
- Trained new nursing staff on protocols and procedures to ensure compliance and quality of care.
- Ensured compliance with safety standards and infection control practices.
- Assisted with admitting, discharging, transferring, and coordinating services for patients.
- Utilized evidence-based practice protocols when providing direct nursing care.
- Initiated emergency interventions when necessary to stabilize a patient's condition.
- Developed strategies for managing challenging behaviors exhibited by patients.
- Served as a resource person for nurses seeking guidance or assistance with their duties.
- Utilized critical thinking skills to solve complex problems related to patient care scenarios.
Career Break
N/A
2024 - 2025
- Coordinated family schedules and activities to ensure smooth daily operations
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Completed day-to-day duties accurately and efficiently.
OBGYN & Pediatric Specialty Nurse Manager
Inova Health System
Virginia
06.2022 - 06.2024
- Oversaw daily operations of team of Medical Communications Specialists, ensuring alignment with organizational goals.
- Ensures team is always appropriately staffed to handle call center volume.
- Accountable for ensuring that the team of Medical Communications specialists executes against department/company strategy, goals and objectives and continually seeks efficiency and process improvement to maximize resources.
- Led meetings on daily operations, contributing to creation and implementation of policies, procedures, and processes to enhance departmental efficiency.
- Developed and trained employees through performance coaching and mentoring, fostering skill enhancement and career growth.
- Participate in management development and training initiatives to meet current and future business needs.
- Maintain knowledge base for the IT systems, operational procedures and any specific additional requirements.
Patient Placement Coordinator RN
Inova Fairfax Hospital
Virginia
08.2018 - 06.2022
- Guided healthcare providers in managing patient flow effectively across the trauma level 1 multi-hospital facility.
- Responsible for placement of new admissions, post-procedure cases, OR cases, and internal transfers.
- Supplied resources to nursing units, facilitating removal of barriers to patient care and enhancing throughput.
- Collaborated with healthcare leadership across campus hospitals to streamline patient flow and improve care coordination.
- Incorporated data and information to continuously improve patient flow and to enhance patient outcomes.
- Utilized Quality/Best Practice standards, guidelines, and pathways for patient throughput.
- Used an integrated approach toward patient outcomes.
- Coordinated patient admissions and transfers across multiple departments.
- Communicated with healthcare teams to ensure timely patient placement.
- Collaborated with nursing staff to prioritize urgent patient needs.
- Assisted in developing streamlined procedures for patient placements.
- Maintained up-to-date knowledge of current regulations related to patient placement activities.
- Attended conferences or seminars related to Patient Placement Coordination topics.
- Participated in meetings with other healthcare professionals to discuss best practices related to patient placement.
- Analyzed data from previous placements in order to identify trends or areas for improvement.
- Collaborated with internal departments such as finance, clinical operations, and nursing to facilitate successful placements.
- Facilitated communication between patients, families, and healthcare team members regarding placement decisions.
- Resolved any conflicts that arose while coordinating placements or transfers.
- Reviewed insurance coverage information prior to admitting a patient in order to avoid delays or denials.
- Assessed patient condition and identified appropriate level of care needed.
- Monitored bed availability within the facility and other affiliated sites to ensure optimal utilization of resources.
- Provided timely feedback to referring facilities on status of placements and and or transfers.
- Generated reports related to patient admissions and discharges for management review.
Nurse Administrator
New York-Presbyterian Columbia University Irving Medical Center
New York
05.2017 - 07.2018
- Recruited, hired and trained nurses.
- Set performance goals for nurses and other employees.
- Supervised nurses and other health care team members.
- Developed nurses' skills through effective training programs.
- Conducted staff training sessions on best practices and compliance standards.
- Oversaw daily operations to ensure delivery of quality patient care.
- Managed staff schedules and coordinated nursing assignments effectively.
- Developed and implemented policies that enhanced patient safety protocols and compliance.
- Monitored budget allocations for nursing departments and resource management.
- Collaborated with interdisciplinary teams to improve healthcare services.
- Evaluated patient care processes to identify areas for improvement.
- Facilitated regular communication between administration and nursing staff to address concerns and improve collaboration.
- Participated in strategic planning meetings with hospital administrators.
- Resolved employee relations issues in a timely manner.
- Analyzed data from surveys and focus groups to identify areas of improvement.
- Created strategies to reduce costs while maintaining quality of care outcomes.
- Provided leadership in creating a positive work environment for nurses.
- Assessed staffing needs to ensure optimal patient care.
- Managed projects related to improvements in patient safety initiatives.
- Facilitated staff education programs to ensure quality of care standards were met.
- Reported to hospital executives and the CNO with department updates.
- Served as liaison between hospital departments and external organizations.
- Developed and implemented clinical policies and procedures.
- Developed and implemented clinical policies and procedures.
Bed Management Coordinator
NYU Langone Health
New York
11.2015 - 03.2017
- Oversaw all scheduling, daily admissions, and bed management within hospital departments.
- Balanced access demands of Emergency department and urgent/non-urgent admissions with available beds to optimize patient flow.
- Delivered timely reports on bed and resource utilization to senior management and key clinical decision makers, enhancing decision-making processes.
- Monitored bed board of patients and notified supervisors and nursing staff of changes in bed status at the start of the shift and throughout the day.
- Monitored and updated bed blocks.
- Transferred patients in-house, prioritizing critical transfers while following hospital procedures.
- Provided clinical leadership for a team that included schedulers and administrative personnel.
- Supported implementation of pre-admission, admission, and transfer protocols to ensure timely placement of patients in appropriate environments.
- Participated in all Health and Safety related hospital initiatives, policies and relevant committees.
Central Resource Pool Nurse
John Randolph Medical Center
Virginia
04.2015 - 10.2015
- Ensured quality patient care, oversaw nursing operations, teaching of junior staff, and implemented the hospital's practices and policies.
- Provided direct patient care in various medical units.
- Administered medications and monitored patient vitals regularly.
- Collaborated with healthcare teams for effective treatment planning.
- Assessed, planned, developed, implemented and evaluated education activities, competency validation, clinical care, programs and initiatives for the assigned department/units.
Emergency Room Nurse
King Faisal Specialist Hospital
Riyadh
10.2014 - 02.2015
- Delivered timely care to patients in fast-paced level II trauma center, ensuring critical needs are addressed swiftly.
- Stabilized incoming patients immediately upon arrival at the trauma center.
- Triaged incoming patients based on level of injury or illness.
- Formulated patient care plans based on thorough evaluations of illnesses or injuries, enhancing treatment effectiveness.
- Administered medication according to physician orders.
- Started intravenous lines and set/splinted broken bones.
- Assisted with intubations and tracheotomies.
- Collaborated with emergency staff to coordinate patient care, contributing to improved outcomes in crisis situations.
- Created and maintained incoming patient records.
Float Pool Nurse
ST Francis Medical Center
Virginia
07.2008 - 10.2014
- Provided nursing care in all inpatient areas including the emergency department.
- Supported staffing needs by working in various hospital units during high-demand periods.
- Adapted to diverse patient populations and needs while providing care across multiple hospital units.
- Provided a full range of nursing care to patients with a variety of physical and/or behavioral problems.
- Coordinated and provided care utilizing the critical thinking framework known as the nursing process.
- Utilized appropriate resources to plan and provide nursing care that was safe, effective, and fiscally responsible.
- Assessed and effectively educated patients on the care being provided, from admission to discharge.
- Advocated for patients by facilitating effective communication among patients, families, and healthcare professionals.
Emergency Room Nurse
Johnston-Willis Hospital
Virginia
10.2007 - 11.2009
- Delivered timely care to patients in fast-paced level III trauma center, enhancing patient outcomes.
- Stabilized incoming patients promptly in emergency situations.
- Triaged incoming patients based on level of injury or illness.
- Formulated patient care plans based on thorough evaluations of illnesses and injuries, ensuring tailored treatment.
- Administered medication according to physician orders.
- Started intravenous lines and set/splinted broken bones.
- Assisted with intubations and tracheotomies.
- Collaborated with emergency staff to provide comprehensive patient care, improving team efficiency and response.
- Created and maintained incoming patient records.
Education
Bachelor of Science in Nursing -
Virginia Commonwealth University
Richmond, VA05-2013
Bachelor of Science in Nursing -
George Mason University
Fairfax, VA05-2007
Skills
- Patient Assessment
- Taking Vital Signs
- Urgent and Emergency Care
- Wound Dressing and Care
- Patient Care
- Patient Education
- NIH Stroke Scale Patient Assessment
- Medical history documentation
- Electronic Medical Record (EMR)
- Electronic health record
- EPIC, Cerner, and Meditech
- Blood Pressure Monitoring
- Glucose Checks
- Phlebotomy
- Medicine Administration
- Diagnostic Imaging
- General Nursing Skills
- Analytical Decision Making
- Creative Problem-Solving
- Adaptability
- Delegation
- Teamwork
- Communication
- Emergency interventions
- Staff training
- Quality improvement
- Team collaboration
- Conflict resolution
- Medication administration
- Care plan development
- Patient assessment
- Healthcare documentation
- Effective communication
- Critical thinking
- Time management
- Problem solving
- Leadership development
- Patient advocacy
- Diabetic management
- Telemetry monitoring
- Nursing documentation
- Evidence-based practice
- Clinical judgment
- Nursing performance assessment
- Unit oversight
- CPR/AED
- Electronic health records
Timeline
Resource Pool Registered Nurse
Johnston-Willis Hospital
11.2025 - Current
OBGYN & Pediatric Specialty Nurse Manager
Inova Health System
06.2022 - 06.2024
Patient Placement Coordinator RN
Inova Fairfax Hospital
08.2018 - 06.2022
Nurse Administrator
New York-Presbyterian Columbia University Irving Medical Center
05.2017 - 07.2018
Bed Management Coordinator
NYU Langone Health
11.2015 - 03.2017
Central Resource Pool Nurse
John Randolph Medical Center
04.2015 - 10.2015
Emergency Room Nurse
King Faisal Specialist Hospital
10.2014 - 02.2015
Float Pool Nurse
ST Francis Medical Center
07.2008 - 10.2014
Emergency Room Nurse
Johnston-Willis Hospital
10.2007 - 11.2009
Career Break
N/A
2024 - 2025
Bachelor of Science in Nursing -
Virginia Commonwealth University
Bachelor of Science in Nursing -
George Mason University