Maisie Favila
San Antonio,TX
Summary
Communications student with extensive customer service and leadership experience. Possesses strong administrative and issue-resolution skills. Ability to work with various personality types and communication styles. Seeking an internship that will showcase my writing and PR skills obtained throughout my college career as well as my online presence.
Overview
6
6
years of professional experience
Work History
Appliance Specialist
The Home Depot
02.2021 - Current
- Appliance specialist cross-trained in service desk and cashiering
- Uses creativity to drive sales by making promotional decor for products in the showroom
- Uses customer service skills to sell appliances and solve technical issues
- Delivered exceptional customer service, addressing questions and concerns promptly and professionally
- Displayed merchandise to reflect high standards of showroom readiness
Assistant Social Media Manager
Let’s Party Chica
03.2021 - 01.2022
- Helps businesses put out promotional posts on Instagram and other social media platforms
- Creates themes throughout the year to drive business and handles inquiries sent via direct message
- Assisted in the development of a comprehensive social media strategy that aligned with company goals and objectives
- Implemented targeted advertising campaigns that enhanced visibility among key demographics
Office Assistant
St. Mary’s University Registrar’s Office
01.2019 - 05.2019
- Handled student records as well as creating class schedules manually
- Gained experience with Word and software that assisted in inputting information for students to view
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
B.A. in Communications -
The University of Texas At San Antonio
12.2024
Skills
- Writing- AP Style, Blogs, Social Copy, Captions, PR materials
- Email Marketing
- Social Media Management
- Video Editing
- Graphic Design
- Branding
- Public Relations
- Adobe Creative Suite
- Content Creation
Languages
Spanish
Limited Working
Timeline
Assistant Social Media Manager
Let’s Party Chica
03.2021 - 01.2022
Appliance Specialist
The Home Depot
02.2021 - Current
Office Assistant
St. Mary’s University Registrar’s Office
01.2019 - 05.2019
B.A. in Communications -
The University of Texas At San Antonio
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