I am originally from England and making the move here was difficult but I felt this was the perfect opportunity to put myself out there and meet new people and explore new things and places which has shaped me into the outgoing overall happy person I am today.
People often gravitate towards me and tell me how welcoming and Friendly I am. I do everything in my power to ensure everyone around me is comfortable and always having the best time
I do well under pressure and can multitask in a timely manner with customers and my personal work tasks.
I can be quick when it comes to delegating and finding solitons to problems and helping ovid them at any future occasion.
Overview
4
4
years of professional experience
Work History
Manger/receptionist
Twisted Tattoo San Antonio
11.2022 - Current
managed tattoo shop for 1 year
inventory experience for 1.5 years
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and handled situations as I see fit
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
handled cash draw- opening and closing and doing cash drops to safe
Managed and motivated employees to be productive and engaged in work.
Responded to inquiries from callers seeking information.
Completed physical inventory counts each week.
Food Runner
Hops and Hounds
07.2021 - 12.2022
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
Monitored dining area to anticipate customer needs, enhancing overall dining experience.
Education
High School Diploma -
Macarthur High School
San Antonio
12-2021
Skills
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Customer/Client relations
Appointment scheduling
Greeting and seating clients
Data inputting
Schedule management
Document management
Professional demeanor
Interests
Learning new cooking techniques and expanding my culinary skills
I enjoy cooking for friends and family gatherings
I like trying new recipes and food trends
Enjoy experimenting with different ingredients and flavors in the kitchen
Total Force Service Center Technician at Goodwill Industries of San Antonio | Joint Base San Antonio – Randolph AFBTotal Force Service Center Technician at Goodwill Industries of San Antonio | Joint Base San Antonio – Randolph AFB
Technischer Einkäufer at San Antonio Internacional S.A. / Servicios Especiales San Antonio S.A.Technischer Einkäufer at San Antonio Internacional S.A. / Servicios Especiales San Antonio S.A.