Maison Simmons

Achievements:

- Established client retention by delivering efficient service consistently.

- Demonstrated strong multitasking and organizational skills in high-volume periods.

- Successfully resolved conflicts by providing effective and thorough answers to questions.

Achievements:

- Cultivated and sustained personal and professional relationships with customers.

- Scheduled appointments for inspections and provided samples of shingles or gutters.

- Efficiently contacted and processed claims with customers' insurers.

- Ensured timely communication with customers via email or phone, demonstrating responsiveness.

Achievements:

- Established and strengthened professional relationships with guests, fostering client retention.

- Demonstrated effective time management, ensuring each step of service was completed within expected time frames.

- Maintained focus and organization in a fast-paced, high-volume guest environment.

- Actively expanded knowledge of food and beverage to enhance the overall guest experience with informative and enjoyable insights.

Key Responsibilities:

- Organized server assignments on the computer and managed sections through an iPad application.

- Welcomed guests, answered phone inquiries, and facilitated reservation creation.

- Analyzed customer volume patterns weekly for proactive shift planning, ensuring a smooth and organized workflow.

- Effectively resolved technical issues on computers, iPads, phones, or printers, maintaining operational efficiency.

Successfully demonstrated multitasking, problem-solving, and time management skills throughout each shift.