Results-driven leader with 25 years of experience both multi and single unit, driving consistent revenue growth, maximizing profit potential through innovative leadership, building smart plans, consistent execution, training and developing high performing teams. Recognized as an effective leader with excellent interpersonal and communication abilities. Work well in diverse team settings, handling multiple tasks to meet important deadlines.
Overview
26
26
years of professional experience
1
1
Certification
Work History
District Manager
Monro Corporation (Tire Choice)
South Florida, FL
08.2024 - Current
Developed strategic plans for increasing sales, reducing costs, improving operations efficiency. Ensured that all stores met their monthly targets by providing guidance and support as needed.
Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
Performed periodic risk assessments of stores within the district to identify potential safety hazards.
Reviewed inventory levels at each store in order to ensure adequate stock availability.
Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Developed and maintained job postings, recruitment strategies, and applicant tracking systems.
District Sale Manager
The Parts House
South Florida, FL
05.2024 - 08.2024
Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
Lead a team of Outside Sales Representatives covering from Cocoa to Miami. Conducted regular meetings with with sales team to review progress against goals. Coach the team to improve performance and achieve sales targets.
Conducted visits with the Outside Sales Team to observe the sales process in action. Post-visit, reviewed opportunities, trained, and coached sales reps to maximize visits and grab market share from the competition.
Developed and implemented strategies to increase market share and profitability of the district.
District Manager
Leslie's Pool Supplies
Jupiter, FL
10.2021 - 05.2024
Strategized business operations, merchandising strategies and personnel moves.
Drove district growth through program quality, sales initiatives and customer service.
Worked with direct reports to develop and implement action plans, improving operating results.
Sourced and recruited top talent for various retail store positions for under performing locations, due to staffing or other performance issues
Recruited and trained new employees to meet job requirements.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Area Director
Pep Boys-Autoplus
Fort Lauderdale/Palm Beach/Orlando, Florida
05.2012 - 10.2022
Oversee all business operations for up to 16 stores in South Florida with various departments including retail, service, and commercial with over 220 associates. Managing all departments by analyzing metrics including sales, margins, shrink, customer service index, and category sales to improve store performance and profit.
Consistently Executing above company target and average in Key Performance Indicators, through coaching and training.
Oversee hiring and training of managers at a multi-unit level, and during store visits, supervise training at the associate level through observations.
Assist recruiting associates, assistants, and managers.
Foster a cohesive team through innovative development, and support initiatives.
Built and maintained relations with vendors and fleet companies to symbiotically grow, relations and sales.
Assist in Onboarding on new Area Directors
General Manager
Pep boys
Miami, Florida
07.1999 - 05.2012
Lead and Coached a team of associates in departments including retail, service, and commercial.
Managed multiple departments by analyzing metrics including sales, margins, shrink, customer service index, and category sales to improve store performance and profit.
Served as mentor to junior team members, and trained MITs.
Improved profitability by developing an specific action plan reducing, shrink, controlling inventory, and targeting expense control.
Education
Mechanical Engineering
University of New Mexico
Skills
Team Leadership
Comprehensive and Fast Learner
Exceptional Multi-Tasking Skills
Customer Relations Experience
Manager/Associate Training and Development
Project Management
Profit Optimization
Research and Analysis
Experience in Vendor Relations
Partnership and Vendor Sourcing
Accomplishments
Highest Increase in commerical sales in both 2021 and 2022
Top Performing Area in region for sales versus budget performance in 2020
Top Area Director in Company for IOM Sales Contest in May 2019
Ranked number 1 Area Director in Company for fiscal year 2016 in the Retail Weekly Ranker
Chosen to serve on Pep Boys Advisory Board in 2011 consisting of 14 ADs and Managers in the company, working to improve processes, making operations more efficient, profitable, and improve our customer experience.
Top 10 in Balance Analysis 2015 and Top 10 Profitable Areas in consecutive years
Selected and Graduated from Leadership Development Program
Reduced shrink under 1% with consistent year over year reduction.
Improved Online Reputation to 4.2 Stars and achieved 2 consecutive years first in the division
Created and Launched Rewards and Recognition Programs to improve associate retention, and associate survey results
4 Consecutive years of sales growth in Service Revenue, 8 years of sales growth in Commercial Revenue
Certification
ASE C1 Service Consultant, 2012
ASE P2 Parts Specialist, 2012
ASE G1 Maintenance and Light Repair Technician, 2106
Traffic Signal Technician - Foreman Electrician at Traffic Control Devices Inc.Traffic Signal Technician - Foreman Electrician at Traffic Control Devices Inc.