Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

MAI SUE XIONG

Sacramento,CA

Summary

Achieved excellence in customer service, contributing to positive entertainment experiences for guests. Prioritized patient care and well-being, demonstrating commitment to health and comfort.

Overview

14
14
years of professional experience

Work History

Card Dealer

Parkwest Casino Cordova
07.2025 - Current
  • Dealt cards efficiently, ensuring adherence to game rules and procedures.
  • Engaged players by providing excellent customer service during gaming sessions.
  • Monitored table activity to maintain game integrity and security protocols.
  • Providing guest with the utmost customer service.

Home Care Provider

24 Hour Home Care
03.2024 - 07.2025
  • Prepared meals for patients with strict attention to allergies and dietary restrictions.
  • Helped patients choose appropriate clothing for activities and weather and assisted with dressing and undressing.
  • Assisted patients with daily activities such as bathing, dressing, and eating for improved quality of life.
  • Transported patients to and from doctor's appointments, errands and recreational activities.
  • Monitored patient wellbeing with periodic assessments of vital signs and intake and output levels.
  • Delivered compassionate care and provided patients with emotional and social support.
  • Maintained clean and safe living environments for patients by performing housekeeping tasks.
  • Bathed and dressed patients before meals and social activities.
  • Administered medications in alignment with care plan and physicians' orders.

Card Dealer

Table Mountain Casino Inc.
10.2024 - 06.2025
  • Dealt cards efficiently, ensuring adherence to game rules and procedures.
  • Engaged players by providing excellent customer service during gaming sessions.
  • Monitored table activity to maintain game integrity and security protocols.
  • Provide guest with the utmost customer service.

Dealer

Club One Casino
07.2022 - 07.2024
  • Monitored gambling tables for cheating or unusual activities, ensuring a fair gaming environment.
  • Refilled poker table banks to maintain adequate supply of poker chips.
  • Managed gaming tables, including opening and closing procedures, chip handling, and card shuffling.
  • Utilized excellent customer service skills to create a welcoming atmosphere for guests.
  • Learned and applied special rule variations at the establishment's gaming tables.
  • Explained game rules and procedures clearly to new players, enhancing their gaming experience.

Dual Rate Supervisor

Chukchansi Gold Resort
09.2021 - 06.2022
  • Managed dealer performance to drive high degree of proficiency and superior customer service.
  • Resolved customer complaints regarding service or payouts in a professional and efficient manner.
  • Reviewed operational efficiency and implemented strategies to improve guest satisfaction and profitability.
  • Tracked player actions by noting buy-ins, length of play, wins and losses and average bet.
  • Deal Card Games with game's procedures and rules.
  • Possess mathematical skills to assign games.
  • Provide guest with good customer service and excellent communication.

Card Dealer

Table Mountain Casino Inc.
02.2014 - 03.2020
  • Maintained a high level of concentration and accuracy during long shifts in a fast-paced environment.
  • Calculated winnings accurately and quickly distributed payouts to players.
  • Handled large sums of money with integrity, ensuring accurate transactions at all times.
  • Maintained proper bankroll levels to accommodate existing or anticipated play.
  • Referred patrons to gaming cashiers to exchange chips for final winnings.
  • Monitored gambling tables for cheating or unusual activities, ensuring a fair gaming environment.

Beverage Server

Table Mountain Casino Inc.
06.2011 - 02.2014
  • Delivered exceptional customer service to enhance guest entertainment experiences.
  • Utilized point-of-sale systems for efficient order processing and sales tracking.
  • Adhered to health and safety guidelines to ensure a secure dining environment.
  • Provide guest with requested beverages or food order.

Education

Dealing Certificate - undefined

Aces Dealing School
Clovis, CA
05.2012

High School Diploma - undefined

South High School
Sheboygan, WI
06.2010

Skills

  • Critical thinking
  • Stress management
  • Problem resolution
  • Hand-eye coordination
  • Currency management
  • Adaptability & Flexibility
  • Empathy & Compassion
  • Task prioritization

LANGUAGES

Hmong
English

Timeline

Card Dealer

Parkwest Casino Cordova
07.2025 - Current

Card Dealer

Table Mountain Casino Inc.
10.2024 - 06.2025

Home Care Provider

24 Hour Home Care
03.2024 - 07.2025

Dealer

Club One Casino
07.2022 - 07.2024

Dual Rate Supervisor

Chukchansi Gold Resort
09.2021 - 06.2022

Card Dealer

Table Mountain Casino Inc.
02.2014 - 03.2020

Beverage Server

Table Mountain Casino Inc.
06.2011 - 02.2014

Dealing Certificate - undefined

Aces Dealing School

High School Diploma - undefined

South High School

Similar Profiles

CREATE PROFILE