Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maisyn Brown

Harrisburg,NC

Summary

Dynamic professional with a proven track record at Great Clips, excelling in customer service and cash handling. Adept at streamlining operations and enhancing client experiences through effective communication and problem-solving. Recognized for achieving sales targets and fostering teamwork, leveraging strong data entry and listening skills to drive success.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

2
2
years of professional experience

Work History

Receptionist

Great Clips
10.2024 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Sales Associate

Primark
03.2024 - 06.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Cashier

Dicks Sporing Goods
01.2023 - 01.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Hickory Ridge High School
Harrisburg NC
05.2001 -

Certificate - Cosmetology

Rowan Cabarrus Community College
Kannapolis NC
05.2001 -

Skills

Data entry

Telephone skills

File management

Office management

Product sales

Sales development

Customer needs assessment

Teamwork and collaboration

Listening skills

Customer service

Cash handling

Customer assistance

Payment processing

Cash register operation

POS systems

Payment collection

Product recommendations

Timeline

Receptionist

Great Clips
10.2024 - 01.2025

Sales Associate

Primark
03.2024 - 06.2024

Cashier

Dicks Sporing Goods
01.2023 - 01.2024

High School Diploma -

Hickory Ridge High School
05.2001 -

Certificate - Cosmetology

Rowan Cabarrus Community College
05.2001 -
Maisyn Brown
Resume profile built at Zety.com