Maisyn Kubly
Englewood,CO
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Strong passion for, and advanced knowledge of fashion and trends. Possesses a profound work ethic, has exceptional customer service, excellent communication skills, and the ability to learn quickly. Adept at working collaboratively in fast-paced environments and committed to delivering top level customer service, as well as creating a positive environment for customers and coworkers.
Experience handling money, running transactions, assisting customers. Adaptable and skilled in working under pressure offering excellent determination, productivity, reliability and judgment. Seeking an opportunity to bring my positive attitude, dedication, and willingness to learn to a team dynamic in a line of work I love.
Overview
4
4
years of professional experience
Work History
Sales
Nordstrom
Lone Tree, CO
12.2023 - Current
- Stay informed about the latest trends in accessories, including handbags, jewelry, sunglasses, hats, and other fashion items.
- Engage with customers to understand their needs and preferences in accessories.
- Build lasting relationships with customers by providing exceptional service, leading to repeat business and customer loyalty.
- Provide personalized styling advice and recommendations to enhance the customer shopping experience.
- Participate in ongoing training sessions to enhance product knowledge and customer service skills.
- Performed cashier duties, such as ringing up sales, processing payments, and handling cash.
- Handled customer complaints in a professional manner.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Buyer Solo
Buffalo Exchange
Portland, OR
07.2022 - 09.2023
- Built trust with customers when completing customer buys through strong communication and positive education about fashion and store needs.
- Demonstrated a strong understanding of current fashion trends and styles to provide informed recommendations to customers.
- Built store inventory, changed displays, kept the store fun and fresh for customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately handled money, wrote checks, processed POS transactions, and receipts.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other locations.
- Prepared merchandise for sales floor by pricing, tagging, and hanging.
- Managed dressing rooms and buy counter.
Sales Associate
Hot Topic
Lone Tree, CO
10.2020 - 05.2021
- Engaged with customers to build connection and comfort, informed them about store sales, and offered advice on purchases or additional products in order to increase sales.
- Supervised changing rooms, reorganizing unwanted products and supporting loss prevention strategies. Answered customer questions about sizing, accessories and merchandise care.
- Organized t-shirt walls, racks and shelves to maintain store order, engage customers, and display merchandise.
- Maintained a clean, sanitized work environment for employees and customers.
- Completed transactions, offered and set up HT loyalty accounts, processed product returns.
- Greeted customers, maintained an in-store capacity limit (during pandemic), managed the lines of customers, and provided positive first impressions to welcome existing, new and potential customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Crew Member
Noodles & Company
Highlands Ranch, CO
09.2019 - 12.2019
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Rock Canyon High School
Highlands Ranch, CO05.2021
Bachelor of Arts - Studio Art
University of New Mexico
Albuquerque, NMApparel Designer - Fashion Design
Portland Fashion Institute
Portland, ORSkills
- Retail Buyer experience
- Product sales
- Social perceptiveness
- Excellent people skills
- Professional demeanor
- Retail Buyer experience
- Strong fashion knowledge
- Visual merchandising
- Cash register operation/Cash handling
- Problem-solving skills
- Inventory knowledge
- Communication skills
Timeline
Sales
Nordstrom
12.2023 - Current
Buyer Solo
Buffalo Exchange
07.2022 - 09.2023
Sales Associate
Hot Topic
10.2020 - 05.2021
Crew Member
Noodles & Company
09.2019 - 12.2019
High School Diploma -
Rock Canyon High School
Bachelor of Arts - Studio Art
University of New Mexico
Apparel Designer - Fashion Design
Portland Fashion Institute
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