Maita Ready
Yucaipa,CA
Summary
Professional with solid background in student leadership, academic excellence, and project management. Known for strong collaboration skills and ability to adapt to changing needs. Adept at problem-solving, time management, and communication. Focused on achieving results and making positive impact.
Overview
8
8
years of professional experience
Work History
Senior Student Services Technician
San Bernardino Community College District
06.2021 - Current
- Coordinates assigned aspects of the assigned student services program area; ensures compliance with program
requirements. - Assists in the planning, design, and implementation of program elements that support service delivery; participates in processes to define the scope and schedule of services and activities.
- Assists in the development and implementation of goals, objectives, policies, and priorities for assigned program areas; researches, implements, and administers policies, procedures, and changing business practices and processes for assigned areas.
- Coordinates and led extracurricular activities for students, fostering a sense of community and promoting personal growth.
- Collaborates with interdisciplinary teams to create cross-curricular projects that connected various subject areas, providing students with a more comprehensive understanding of topics.
- Compiles information from various sources and prepares appropriate forms, schedules, and reports; lists, abstracts, or summarizes data.
- Helps meet changing demands by recommending improvements to business systems or procedures.
- Trains new technicians on standard operating procedures, ensuring consistency across the team.
- Verifies and reviews materials, applications, records, files, and reports for completeness and conformance with
established regulations and procedures; applies applicable policies and procedures in determining completeness of
applications, records, files, and reports; collects and processes appropriate information. - Provides technical information and assistance regarding area of assignment to students, staff, and the general public; interprets and explains program applications, policies, procedures, requirements, and restrictions; maintains assigned resource material and library.
- Increase customer satisfaction with prompt and knowledgeable support for various technical issues.
- Attends professional group meetings and workshops; stays abreast of new trends and maintains a working knowledge of information related to area of assignment.
- Provides assistance in identifying problem areas and issues; makes recommendations; assists in the implementation of
recommendations.
Student Services Technician I
San Bernardino Community College District
01.2018 - 06.2021
- Assisted in the development of innovative student programs for enhanced learning experiences.
- Facilitated communication between departments regarding shared initiatives focused on enhancing the overall student experience.
- Assisted with the development, implementation, and coordination of a tracking system for effective monitoring of students and for evaluating program outcomes; assisted with tracking, reporting, and evaluating of student/program progress.
- Assisted in the development and implementation of goals, objectives, policies, and priorities for assigned program areas; researches, implements, and administers policies, procedures, and changing business practices and processes for assigned area; developed and maintained handbooks, forms, and related policies and procedures.
- Provided technical information and assistance regarding area of assignment to students, staff, and the general public; interpreted and explained program applications, policies, procedures, requirements, and restrictions; maintained assigned resource material and
library. - Verified and reviewed materials, applications, records, files, and reports for completeness and conformance with
established regulations and procedures; applied applicable policies and procedures in determining completeness of
applications, records, files, and reports; collected and processed appropriate information. - Established and maintained records including student records; maintained complex, interrelated filing systems including confidential files; collected, compiled, and recorded narrative, statistical, and financial data and other information; researched and verified information as requested.
Office-Aide (Student Worker)
San Bernardino Community College District
02.2017 - 12.2017
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
- Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, and
tracked documentation. - Organized files, developed spreadsheets, faxed reports, and scanned documents to improve organizational workflow.
- Copied, sorted, and filed records of office activities and business transactions.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
Education
Master of Arts - Education: School Counseling
University of Redlands
Redlands, CA04-2025
Bachelor of Arts - Business Administration
California State University, San Bernardino
San Bernardino, CA06-2020
Associate of Science - Business Administration
Crafton Hills College
Yucaipa, CA05-2018
Associate of Arts - Social Sciences
Crafton Hills College
Yucaipa, CA05-2018
Skills
- Study strategies
- Student advocacy
- Cross-functional teamwork
- Effective Communication
- Critical Thinking
- Education management
- Taking initiative
- Community engagement
- Problem solving
- Data entry
- Customer service
Technical
SARS Anywhere
Colleague UI Live
Starfish
Laserfiche
OneDrive
Office 365
Microsoft Office
Outlook
Excel
Canva
Language
Tagalog-speak, read, and write fluently
Timeline
Senior Student Services Technician
San Bernardino Community College District
06.2021 - Current
Student Services Technician I
San Bernardino Community College District
01.2018 - 06.2021
Office-Aide (Student Worker)
San Bernardino Community College District
02.2017 - 12.2017
Master of Arts - Education: School Counseling
University of Redlands
Bachelor of Arts - Business Administration
California State University, San Bernardino
Associate of Science - Business Administration
Crafton Hills College
Associate of Arts - Social Sciences
Crafton Hills College
Similar Profiles
Jared BarnettJared Barnett
Professional Expert at San Bernardino Community College DistrictProfessional Expert at San Bernardino Community College District
Dawn DonaldsonDawn Donaldson
Library Media Clerk at San Bernardino Community College DistrictLibrary Media Clerk at San Bernardino Community College District
Grayson JaimeGrayson Jaime
Student Services Staff Assistant at San Bernardino Community College DistrictStudent Services Staff Assistant at San Bernardino Community College District
Jennifer OrtizJennifer Ortiz
Medical Debt Collector at Arrowhead OrthopaedicsMedical Debt Collector at Arrowhead Orthopaedics
Fernando CabralesFernando Cabrales
Turo Power Host at Self-employeedTuro Power Host at Self-employeed