Maite Viramontes
Douglas,AZ
Summary
Dynamic professional with proven expertise in office correspondence and schedule management, honed as a Secretary at Grasp Heating and Cooling. Excelled in roles requiring exceptional verbal and written communication and data verification skills. Demonstrated ability to enhance business processes and customer satisfaction, achieving high accuracy levels in transactions and documentation.
Overview
5
5
years of professional experience
Work History
Secretary
Grasp Heating and Cooling
05.2023 - 11.2024
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Cashier
Golden Greens and Salads
01.2022 - 11.2022
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Waitress Supervisor
Pizza Hut
05.2020 - 10.2021
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Directed food preparation and cooking activities to meet health and safety standards.
- Monitored food inventory and supplies to prevent waste.
- Controlled food costs and managed inventory.
Education
Paraprofessional
Douglas High School
Douglas, AZ05.2024
Skills
- Requisition processing
- Phone reception
- Office correspondence
- Letter writing
- Sales support
- Schedule management
- Keyboarding skills
- Data verification
- Verbal and written communication
Timeline
Secretary
Grasp Heating and Cooling
05.2023 - 11.2024
Cashier
Golden Greens and Salads
01.2022 - 11.2022
Waitress Supervisor
Pizza Hut
05.2020 - 10.2021
Paraprofessional
Douglas High School
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