Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Core Competencies & Responsibilities
Generic

Maithili Kongara

Edison,NJ

Summary

Highly accomplished and results-driven professional seeking a challenging role to leverage extensive experience across Senior Site Reliable Engineer- SRE UI Developer /Automation Engineering and Lead QA Development. Committed to enhancing system reliability and performance through the development of resilient, full-stack applications ( React.js , Node.js), strategic automation, and implementing robust CI/CD and DevOps solutions.

Seasoned technology professional with over 15 years of experience in the Software Development Life Cycle (SDLC), excelling in Senior SRE UI Developer, SRE Sr. Automation Engineering, and Lead QA roles. Experienced in full-stack development, automation, CI/CD, and advanced QA methodologies utilizing both proprietary and open-source tools. Adept at designing test frameworks, managing software installations, and preparing detailed documentation to ensure system reliability. Progressed from Senior QA Analyst and Automation Expert to React UI Developer, delivering robust, data-driven front-end solutions for major applications such as the SRE UI Portal and Hawkeye Dashboard. Certified Java Programmer with a quality-focused, data-driven mindset and strong architectural knowledge, integrating AI/ML outputs to enhance scalability, reliability, and usability through resilient UI design and strategic automation.

Overview

20
20
years of professional experience
1
1
Language

Work History

Senior Site Reliability UI Engineer

Verizon Wireless, NJ
Basking Ridge, New Jersey
04.2022 - Current
  • Working as an SRE UI developer involves several specific projects and responsibilities. Responsibilities include developing data-intensive web applications, contributing to UI development, framework migration, performance optimization, and API-driven features using React, TypeScript, Hooks, and Context API. Involved in building and enhancing interfaces with Material UI, PrimeReact, and custom styling, supporting large-scale data rendering, interactive charts, and lazy-loaded modules while collaborating within Agile teams to deliver reliable user-facing solutions.
  • SR Site Reliability Engineer/UI Developer Apr 2022 – Feb 2026
  • Sea of Green – Designed and developed Sea of Green (SOG) for monitoring IBM MQ and Rabbit MQ queue health, enabling teams to triage issues. Built React UI displaying metrics (depth, enqueue/dequeue, age) in tables/graphs, with color-coded health status buttons. Created dashboards with timeline filters and interactive charts for large datasets, and integrated New Relic APIs for data ingestion, aligning SOG with Hawkeye for operational efficiency.
  • Shield UI – Contributed to SHIELD UI for the MARVEL-SHIELD SSL Certificate Automation Tool, automating certificate management and improving operational efficiency. Enhanced UI for managing renewals, implemented self-healing workflows, designed tiered notifications, supported certificate management across cloud/on-premises, and delivered a centralized tracking portal.
  • Hawkeye Dashboard – Contributed to the observability dashboard used by SREs for MQ incident monitoring. Consolidated SOG alerts, created and tracked key metrics, developed data queries, tuned thresholds, and streamlined alert-to-incident workflows for effective incident response.

Sr. Automation Engineer / QA Specialist

Verizon Wireless, NJ
Bedminster, New Jersey
10.2011 - 01.2022
  • Served as Automation Engineer/Analyst for EITS, leading automation of VZW applications including ACSS and Clarity. Developed automation scripts using a custom Sikuli-Selenium framework for ACSS, integrating results into the SRE dashboard and managing Jenkins job scheduling. Streamlined project request automation in Clarity, enhancing data quality for enterprise management.
  • Key Responsibilities
  • Conducted functional testing for each enterprise release.
  • Automated testing using Quality Center/ALM, UFT/QTP, and Vugen tools.
  • Created and maintained automation scripts utilizing parameterization and modular design.
  • Administered UFT license servers and coordinated user access.
  • Installed and managed QA tools across multiple environments.
  • Provided tool training and supported enterprise release cycles.
  • Notable Projects
  • Led migration from HP UFT to Selenium open source, designing a custom framework for ACSS via Citrix.
  • Developed dynamic Selenium scripts and configured Maven for test automation.
  • Performed call center visits to validate critical application scenarios and resolve issues.
  • Supported mission-critical applications such as ACSSWEB/ACSS.NET.
  • Managed UFT redundancy servers.

Lead QA Automation Analyst

IBC PA
12.2005 - 04.2011
  • Sr. Automation Engineer/Analyst for IBC’s web applications supporting customer benefit and claims services.
  • Projects at Independence Blue Cross:
  • Led initiatives in Injectable/Dosage, Finance Automation, and Contracts/Booklets.
  • Key Responsibilities:
  • Designed and executed automated test plans/scripts; generated reports on defects and execution.
  • Coordinated testing with SMEs, project managers, and technical/offshore teams.
  • Built hybrid automation frameworks and custom scripts featuring parameterization and recovery.
  • Performed regression, functional, and smoke testing using QTP and Quality Center, including server upgrades.
  • Managed QTP installations, add-ins, and XML validation tasks.
  • Integrated QTP with Load Runner for medical authorization tests.
  • Developed nearly 300 scenarios per drug and tracked defects using QC.

Education

BBA - Buisness Administration

Strayer University
NJ

Post Graduate Diploma - Advanced Software Technology

CMC Computer Education
India

Bachelor of Science (B.S.) - sciences

Nagarjuna University
India

Skills

  • Programming & Scripting Languages
  • C, C, SQL, PL/SQL, Java, C#, Net, VB, ASP, Unix Shell, Visual Basic, Assembly (8085,8086,8087), HTML/DHTML, XML, Cobol, SQL

Accomplishments

Sucessfully accomplished in adapting new technologies from SR Automation ENgineer to React UI Devloper

Timeline

Senior Site Reliability UI Engineer

Verizon Wireless, NJ
04.2022 - Current

Sr. Automation Engineer / QA Specialist

Verizon Wireless, NJ
10.2011 - 01.2022

Lead QA Automation Analyst

IBC PA
12.2005 - 04.2011

Bachelor of Science (B.S.) - sciences

Nagarjuna University

BBA - Buisness Administration

Strayer University

Post Graduate Diploma - Advanced Software Technology

CMC Computer Education

Core Competencies & Responsibilities

  • React UI & Node.js Expertise: Proficient in developing efficient React.js front ends with advanced hooks, integrating robust Node.js back-ends, and building high-performance UIs and real-time dashboards for observability across systems.
  • Automation & Test Engineering: Skilled in developing automation frameworks for CI/CD, handling end-to-end QA (test design, execution, integration, documentation), and using Node.js scripts and automation tools to improve workflows and coverage.
  • AI/ML Platform Integration: Proficient in integrating AI/ML tools to enhance app performance, automate quality engineering, and manage AI-driven data with React.js/Hooks and Node.js.
  • Leadership, Collaboration & Soft Skills: Managed cross-functional teams and software installations to improve quality and performance. I am skilled in communication, analysis, problem-solving, and mentoring, I help foster a strong team environment.
  • Front-End Architecture: Build and maintain efficient high-performance SRE portal UIs using React, TypeScript, and React Hooks; optimized state with Redux/Context API; integrated REST APIs to handle and manage lakhs of records; executed a major UI migration (Material UI to Prime React); and developed interactive data visualizations. Work with Node.js APIs for smooth data integration and scalable applications.
  • Platform Implementation: Develop and improve user interfaces for the SRE UI Portal and Hawkeye Dashboard, presenting SLOs, observability data, and metrics as clear, real-time visualizations. Integrate Node.js APIs for live data processing and display.
  • AI-Assisted Development: Accelerate development and improve code quality for React and Node.js using tools like Co-Pilot, generating logic and unit tests aligned with SRE standards.
  • Project Workflow & Soft Skills: Collaborated with cross-functional teams using Jira for tracking/incident management; performed rigorous code reviews to deliver features; recognized for adaptability and communication.
  • API Integration: Efficiently and securely consumes data from RESTful APIs, with direct experience developing and integrating with Node.js services.
  • AI Tools Integration & Utilization
  • AI Data Visualization: Designed and developed React Hooks–based UI components within the SRE Portal to visualize AI/ML-driven insights—including forecasting trends, anomaly detection outputs, and real-time system intelligence—powered by Node.js APIs for efficient data processing.
  • Intelligent Automation: Accelerate testing with AI tools and Node.js scripts that generate synthetic data and suggest test cases from production patterns.
  • Diagnostic Interface: Enable engineers to adjust AI model parameters and access root-cause analyses in dashboards using React.js for the UI and Node.js for backend operations.
  • Quality Engineering & Automation Leadership
  • Automation Frameworks: Proficient in building and managing keyword-driven, data-driven, and hybrid frameworks with Selenium, Git/Bitbucket, Jenkins (CI/CD), and Node.js for efficient code quality and deployment.
  • Testing Excellence: Oversaw all QA phases, created test documentation, and leveraged React Hooks and Node.js for component testing and automation.
  • Methodology, Strategy & Soft Skills: Skilled in Agile, effective communication, analysis, risk assessment, and collaborative leadership.
Maithili Kongara