Maitlyn Berfield
Homer City,PA
Summary
Compassionate Patient Care Technician with a proven track record at Independence Health System, skilled in vital signs monitoring and delivering emotional support. Proficient at fostering trust and collaboration within healthcare teams, ensuring optimal patient care and safety through strict adherence to infection control protocols. Committed to enhancing patient experiences and outcomes.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Independence Health System
06.2024 - Current
- Monitor and record patients' vital signs, including blood pressure, oxygen saturation, body temperature, and blood glucose levels, ensuring accurate documentation and timely communication of any abnormal findings to the nursing or medical staff.
- Provided direct support with daily living activities for patients requiring assistance, including feeding, bathing, dressing, grooming, oral care, toileting, and emotional support.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Perform ostomy care, apply external catheters, and assist in the application of foley catheters.
- Performed EKGs, bladder scans, and other diagnostic tests, contributing to accurate and timely diagnoses.
- Prepared lab specimens for diagnostic evaluation.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Greeter
University Health Services
08.2023 - 12.2024
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
Cashier
Sanso's Deli
06.2019 - 01.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Biobehavioral Health
Pennsylvania State University
University Park, PA05-2025
Skills
- CPR certification (2024)
- Vital signs monitoring
- Blood glucose testing
- Infection Control Procedures
- Emotional Support and Empathy
- Team Collaboration
- Time Management
- Computer Literacy
- Verbal and written communication
Timeline
Patient Care Technician
Independence Health System
06.2024 - Current
Greeter
University Health Services
08.2023 - 12.2024
Cashier
Sanso's Deli
06.2019 - 01.2021
Biobehavioral Health
Pennsylvania State University
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