Summary
Overview
Work History
Education
Skills
Singing
Additional Information
Languages
Timeline
Generic

Maitri Upadhyay

Shrewsbury,MA

Summary

Dynamic and results-oriented professional with extensive experience in retail and healthcare sectors, notably at Walmart and Naisargee Medical Hospital Bardoli. Excelled in enhancing customer satisfaction and streamlining operations. Skilled in merchandise rotation and fostering teamwork, demonstrated a commitment to continuous learning and positive attitude. Proven track record of improving patient outcomes and inventory accuracy.

Overview

5
5
years of professional experience

Work History

Stocker

Walmart
06.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Shift Manager

Walgreens
03.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.

Cashier

Gabe’s
09.2022 - 11.2024
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Certified Pharmacy Technician Supervisor

Batavia Community Pharmacy
07.2022 - 07.2024
  • Facilitated seamless transitions during shift changes by maintaining accurate records of completed tasks and ongoing projects.
  • Ensured proper storage of medications according to manufacturer guidelines, maintaining drug quality and efficacy.
  • Increased customer satisfaction by promptly addressing concerns, answering questions, and providing knowledgeable advice on prescription medications.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Assistant Doctor

Naisargee Medical Hospital Bardoli
10.2019 - 11.2021
  • Managed a diverse caseload effectively by prioritizing tasks efficiently according to urgency.
  • Contributed to the reduction of hospital readmission rates through diligent post-operative care and communication with patients.
  • Enhanced patient satisfaction by delivering compassionate and empathetic care.
  • Educated patients on preventive care measures, reducing the number of acute health issues.
  • Improved patient outcomes by providing thorough and accurate diagnoses, treatments, and follow-up care.

Education

Medical Assistant - Health Care Administration

Penn Foster Career School
Scranton, PA

Cpt - Pharmacy

Pharmacy Board
Ohio
08.2023

Emergency Medicine Certificate - Health And Wellness

Acedamy of Emergency Medicine
Vadodara , Gujarat
08.2021

Bachelor Of Homoeopathic Medicine And Surgery - Health And Wellness

Veer Narmad South Gujarat University
Surat , Gujarat
02.2021

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Friendly and personable
  • Customer relationships
  • Punctual and reliable
  • Clear communication
  • Energetic and outgoing
  • Money handling
  • Pallet jack operation
  • Pallet jack handling
  • Merchandise display
  • Warehouse safety
  • Merchandise rotation
  • Performance improvement
  • POS systems
  • Paperwork completion
  • Front-end maintenance
  • Signing and pricing
  • Verbal and written communication
  • Physical stamina
  • Workflow efficiency
  • Teamwork and collaboration
  • Time management
  • Cash register operations

Singing

Sing classical and Bollywood songs and prayers

Additional Information

Dancing

Paining

Poem writing has my own poem page on instagram

Cooking

Acting

Homoeo healer treat people in my country with herbal medicine and has my own page on instagram where I provide free online consultations to patients

Art and craft

Languages

Gujarati
Full Professional
English
Professional Working
Hindi
Full Professional
Marathi
Elementary

Timeline

Stocker

Walmart
06.2024 - Current

Shift Manager

Walgreens
03.2024 - Current

Cashier

Gabe’s
09.2022 - 11.2024

Certified Pharmacy Technician Supervisor

Batavia Community Pharmacy
07.2022 - 07.2024

Assistant Doctor

Naisargee Medical Hospital Bardoli
10.2019 - 11.2021

Medical Assistant - Health Care Administration

Penn Foster Career School

Cpt - Pharmacy

Pharmacy Board

Emergency Medicine Certificate - Health And Wellness

Acedamy of Emergency Medicine

Bachelor Of Homoeopathic Medicine And Surgery - Health And Wellness

Veer Narmad South Gujarat University

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Maitri Upadhyay