CAREER OBJECTIVE
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Maivue Chang

Emplify Health by Bellin
Black Creek
1
Language
1
Certification
9
years of professional experience

Recent graduate with foundational knowledge in Nursing and hands-on experience gained through clinicals and work. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career in aesthetics and make meaningful contributions with commitment and drive.

Work History

Licensed Practical Nurse

2 Months
Emplify Health by Bellin | 08.2026 - Current
  • Rooming patients
  • Document assessments, vital signs, and care updates in electronic health records with accuracy.
  • Document accurate and complete patient information to address patient problems and expected outcomes.
  • Collect specimen samples and prepared patients for diagnostic procedures and examinations.
  • Administer vaccines
  • Contact patients in regard to labs & imaging results

Billing and Reconciliation Representative 3

7 Years 7 Months
Humana | 12.2018 - 07.2026
  • Reconcile accounts and document any problems found
  • Provide exceptional customer service, ensuring that all interested parties are continually updated about the status of their account.
  • Generate letters as needed
  • Apply CMS and SSA compliance rules and regulations to member accounts and educate members as needed for resolution
  • Assist in inventory management
  • Utilize multiple systems e.g. PBS, MARx, eBilling/Financial Dashboard, MHK, CRM, Macess, Emme
  • Inbound Contact Representative 3
  • Certified SME for Individual and Group Medicare with specialty trainings such as Medicare Supplement, Expedited Appeals, and DESU.

Outbound Member Contact Services

9 Months
Thrivent Financial | 03.2018 - 12.2018
  • Made outbound calls to members for workshop
  • Appointment setting for Financial Representatives
  • Medicare supplement eligibility calls

Education

High School Diploma

Appleton East High School | 06-2012

Certificate - Professional Coder

MedCerts | 03-2023
Completed March 2023

Associate Degree in Nursing - Nursing, RN

Northeast Wisconsin Technical College | 09-2027
  • Honoree of Phi Theta Kappa

Licensed Practical Nurse - LPN

Northeast Wisconsin Technical College | Green Bay, WI | 05-2026

Skills

Customer Service
Attention to Detail
Problem-Solving
Billing & Reconciliation
Rooming Patients
Medication administration
Direct patient care
Vital signs monitoring
HIPAA compliance
Clinical documentation

Certification

Licensed Practical Nurse - July 2026

Languages

Hmong
Native or Bilingual

Timeline

Licensed Practical Nurse

Emplify Health by Bellin
08.2026 - CurrentRead More

Billing and Reconciliation Representative 3

Humana
12.2018 - 07.2026Read More

Outbound Member Contact Services

Thrivent Financial
03.2018 - 12.2018Read More

MedCerts

Certificate from Professional Coder
Read More

Appleton East High School

High School Diploma
Read More

Northeast Wisconsin Technical College

Associate Degree in Nursing from Nursing, RN
Read More

Northeast Wisconsin Technical College

Licensed Practical Nurse from LPN
Read More
Maivue Chang