Mai Y Thao
Beaumont,CA
Summary
Dedicated and motivated professional with experience in early childhood education and classroom management, seeking a challenging position that leverages my strong organizational skills and interpersonal abilities. Proven track record of fostering positive relationships with students, parents, and colleagues to create a supportive learning environment. Bilingual communicator with a passion for enhancing educational experiences and contributing to team success. Committed to utilizing my skills in problem-solving and collaboration to drive impactful outcomes in a dynamic setting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Teacher
Renu Hope Foundation
04.2016 - Current
- Prepared and organized nutritious meals and snacks for children aged infants to 5 years, ensuring compliance with dietary guidelines.
- Managed daily schedules and activities, fostering a structured and engaging learning environment.
- Facilitated educational and developmental activities tailored to children’s individual needs and interests.
- Supervised children during play and nap times, ensuring their safety and well-being.
- Managed parent-teacher conferences, effectively communicating children's progress and addressing concerns.
- Maintained a clean and safe environment by performing regular cleaning tasks, including mopping, sweeping, and washing cot sheets.
- Responsible for reporting incidents and accidents, documenting them accurately for staff and parental review.
- Provided daily updates to parents regarding their child’s activities and development, enhancing family engagement.
Customer Service
Haagen Dazs
05.2015 - 01.2016
- Inventory Management: Stocked and organized ice cream products, ensuring optimal presentation and availability for customers.
- Store Maintenance: Maintained cleanliness and sanitation of the store by mopping floors and performing regular cleaning tasks.
- Financial Transactions: Handled cash transactions with accuracy, making change for customers and ensuring accurate record-keeping.
- Promotional Assistance: Made product suggestions to customers regarding special promotions, enhancing their purchasing experience and increasing sales.
- Customer Service: Provided exceptional service by greeting guests upon entry, fostering a welcoming atmosphere and ensuring customer satisfaction.
- Closing Responsibilities: Performed closing duties, including cash reconciliation and securing the store at the end of the day.
Home Maker
Self
12.2012 - 01.2013
- Household Maintenance: Ensured a clean and organized environment by performing daily cleaning tasks, including washing dishes, mopping floors, vacuuming, and wiping countertops.
- Meal Preparation: Planned and cooked nutritious meals while accommodating dietary preferences and restrictions.
- Childcare Services: Provided attentive daycare for children, creating a safe and nurturing environment conducive to their growth and education.
- Educational Engagement: Developed and implemented educational activities tailored to children's developmental needs, fostering skills in a fun and engaging manner.
- Laundry and Chores: Managed laundry duties, including washing and folding clothes, as well as handling routine household chores such as taking out the trash and making beds.
- Administrative Tasks: Responsible for paying household bills and managing daily schedules to ensure the smooth operation of family activities and commitments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service
POLO Ralph Lauren
11.2010 - 01.2011
- Customer Service: Greeted all customers warmly upon entry, providing a welcoming atmosphere and addressing their needs promptly.
- Fitting Room Management: Oversaw the fitting room area, ensuring a clean and organized environment while assisting customers with sizing and fit.
- Merchandise Management: Stocked and organized merchandise on the sales floor, maintaining visual standards and ensuring product availability.
- Sales Assistance: Assisted customers in coordinating outfits by providing ideas for accessorizing, enhancing their shopping experience.
- Store Maintenance: Maintained cleanliness and organization within the store, contributing to a pleasant shopping environment.
- Clothing Organization: Folded clothing and arranged displays to showcase products effectively, promoting increased sales opportunities.
Education
Associate of Arts - Sociology
Moreno Valley College
16130 Lasselle St, Moreno Valley, CA 9255106.2023
General
San Bernardino Valley College
701 S Mt Vernon Ave, San Bernardino, CA 9241006.2016
General
Crafton Hills College
11711 Sand Canyon Rd, Yucaipa, CA 9239909.2014
High School Diploma - General
Banning High School
100 W Westward Ave, Banning, CA 9222006.2010
Skills
- Communication Skills
- Verbal Communication: Ability to articulate ideas clearly and effectively to diverse audiences
- Written Communication: Strong writing skills for creating reports, essays, and professional correspondence Interpersonal Skills
- Customer Service: Proven experience providing exceptional service, building rapport with clients and customers
- Team Collaboration: Ability to work well in team settings, contributing positively to group dynamics Critical Thinking and Problem Solving
- Analytical Skills: Proficient in analyzing complex texts and situations, drawing insightful conclusions
- Creative Thinking: Ability to develop innovative solutions and ideas in various contexts Organizational Skills
- Time Management: Effective in managing multiple tasks and priorities to meet deadlines
- Attention to Detail: Strong focus on accuracy and thoroughness in tasks, from administrative duties to academic projects Technical Skills
- Research Skills: Experienced in conducting research and synthesizing information from various sources Educational and Professional Development
- Lifelong Learning: Committed to personal and professional development through continual learning and engagement with new ideas
- Preschool Experience: Proven background in working with young children, fostering a nurturing and stimulating environment in preschool settings
- Classroom Management: Skilled in managing classroom dynamics, implementing effective strategies to promote positive behavior and engagement among children
- Bilingual Communication: Proficient in both English and Hmong, facilitating effective communication with diverse families and enhancing children's learning experiences
- Experience with Children: Extensive hands-on experience caring for and educating children of various ages, ensuring safety and developmental support
- Student Engagement: Demonstrated ability to work with students in both individual and group settings, tailoring educational approaches to meet diverse learning needs
- Toddler Care: Specialized experience in caring for toddlers, focusing on their physical, emotional, and cognitive development
- Teaching Skills: Effective in implementing age-appropriate lesson plans and activities that promote learning and engagement
- Early Childhood Education Knowledge: Strong understanding of early childhood education principles, including developmental milestones and learning theories
- Translation Skills: Capable of providing translation services in Hmong, enhancing communication with non-English-speaking families and supporting inclusivity in the classroom
Certification
- Driver's License
- Teaching Certification
Languages
Hmong
Timeline
Lead Teacher
Renu Hope Foundation
04.2016 - Current
Customer Service
Haagen Dazs
05.2015 - 01.2016
Home Maker
Self
12.2012 - 01.2013
Customer Service
POLO Ralph Lauren
11.2010 - 01.2011
Associate of Arts - Sociology
Moreno Valley College
General
San Bernardino Valley College
General
Crafton Hills College
High School Diploma - General
Banning High School
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