Maiya Franklin
Morrow,GA
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to healthcare environments with positive and upbeat excellent communication skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Spine & Orthopedic Center
Jonesboro, GA
01.2022 - Current
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Assistant
Peachtree Immediate Care
Morrow, GA
10.2019 - 01.2022
- X Ray tech
- DOT physicals
- EKG tech
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Call Center Representative
Chime Solutions
Morrow, GA
08.2019 - 11.2019
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
Medical Assistant
Premier Primary Care Center
College Park, GA
09.2018 - 01.2019
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Assistant Diploma - Medical Assistant
United Education Institute
Morrow, GA06.2017
Skills
- X-Ray Tech
- Blood and Tissue Collection
- Routine Laboratory Testing
- Clinical and Operational Judgement
- Diagnostic Testing
- Multi-Line Telephone System Operation
- Problem Anticipation and Resolution
- Pharmacy Relations
- EMR Systems (E Clinic Works, Experity , practice fusion)
- Ultrasound Setup
- Medical Procedures Understanding
- HIPAA Compliance
- Removing Sutures
- Performing EKGs
- Performing Immunizations
- Phlebotomy Functions
- Platelet Rich Plasma blood draws
- Centrifuge Operation
- Fluoroscopy experience
Additional Information
- Authorized to work in the US for any employer
Timeline
Medical Assistant
Spine & Orthopedic Center
01.2022 - Current
Medical Assistant
Peachtree Immediate Care
10.2019 - 01.2022
Call Center Representative
Chime Solutions
08.2019 - 11.2019
Medical Assistant
Premier Primary Care Center
09.2018 - 01.2019
Medical Assistant Diploma - Medical Assistant
United Education Institute
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