Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mai Yia Vang

Sacramento,CA

Summary

Versatile and dynamic, with a proven track record at Sodexo, I excel in multitasking and organization, significantly reducing food waste by mastering portion control. Skilled in cooking techniques and dedicated to enhancing customer satisfaction, my background in the hospitality and service industry is marked by a commitment to safety and quality.

Overview

25
25
years of professional experience

Work History

Cook

Sodexo
01.2019 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained food safety and sanitation standards.

Cashier/ Food Prep

La Boulange Cafe & Bakery
04.2000 - 04.2018
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Welcomed customers and helped determine their needs.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Operated cash register to record transactions accurately and efficiently.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

HS Diploma -

Sacramento High School
Sacramento, CA
2000

Skills

  • Customer service
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Cooking techniques
  • Supply restocking
  • Hospitality and service industry background
  • Food presentation
  • Kitchen equipment operation and maintenance
  • Food plating and presentation
  • Plating and presentation
  • Allergen awareness
  • Cooking
  • Food preparation
  • Sanitation
  • Portion control

Timeline

Cook

Sodexo
01.2019 - Current

Cashier/ Food Prep

La Boulange Cafe & Bakery
04.2000 - 04.2018

HS Diploma -

Sacramento High School

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Mai Yia Vang