Maiza Konold
Mapleton,UT
Summary
Dynamic Legal Advisor with a proven track record at Servintegral Bolivia, excelling in dispute resolution and customer satisfaction. Leveraged expertise in employment and insurance law to enhance operational efficiency and resolve conflicts effectively. Recognized for maintaining professionalism under pressure while delivering informed recommendations and fostering positive client relationships.
Overview
15
15
years of professional experience
Work History
Legal Advisor
Servintegral Bolivia
Santa Cruz, Bolivia
01.2021 - 10.2024
- Resolved complaints efficiently, ensuring positive customer experiences.
- Processed transactions accurately using point-of-sale systems to maintain operational flow.
- Maintained knowledge of products and services to provide informed recommendations.
- Assisted customers with inquiries and product information to enhance satisfaction.
- Adapted quickly to new procedures, enhancing overall team effectiveness.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Accounting Assistant
COINSER
06.2015 - 12.2020
Accounting Assistant
SAFCO
Yacuiba, Bolivia
09.2015 - 09.2020
- Processed invoices and expense reports, ensuring accuracy and compliance with company policies.
- Assisted in month-end closing activities, reconciling accounts to maintain financial integrity.
- Updated financial records using accounting software, contributing to streamlined data management practices.
- Coordinated communication between departments to resolve discrepancies in financial documentation.
- Supported audits by preparing necessary documentation and facilitating information requests for auditors.
Customer Service Representative
Tigo
Yacuiba, Bolivia
02.2013 - 09.2014
Customer Service Representative
MCB
Yacuiba, Bolivia
01.2010 - 12.2012
- Resolved complaints efficiently, ensuring positive customer experiences.
- Processed transactions accurately using point-of-sale systems to maintain operational flow.
- Maintained knowledge of products and services to provide informed recommendations.
- Assisted customers with inquiries and product information to enhance satisfaction.
- Adapted quickly to new procedures, enhancing overall team effectiveness.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
J.D. - Political Science
Universidad Nacional Del Oriente
Santa Cruz De La Sierra, Bolivia 11.2015
Skills
- Dispute resolution
- Employment law
- Insurance law
- Antitrust law
Languages
Spanish
Native or Bilingual
Timeline
Legal Advisor
Servintegral Bolivia
01.2021 - 10.2024
Accounting Assistant
SAFCO
09.2015 - 09.2020
Accounting Assistant
COINSER
06.2015 - 12.2020
Customer Service Representative
Tigo
02.2013 - 09.2014
Customer Service Representative
MCB
01.2010 - 12.2012
J.D. - Political Science
Universidad Nacional Del Oriente