Summary
Overview
Work History
Skills
Certification
References
Timeline
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Maize Olinger

Maize Olinger

LA,CA

Summary

Customer-focused individual with 12 years of experience in restaurant service, dedicated to providing exceptional hospitality and memorable dining experiences. Proficient in multitasking and collaborating with team members to ensure smooth operations. Strong communication skills and a passion for delivering personalized service. Eager to leverage experience and skills in a server position to contribute to a team known for its commitment to exceptional service and quality cuisine.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server

Forest Floor Productions
DTLA
03.2021 - Current
  • Provided professional and attentive service during catered events, including weddings, corporate functions, and private parties
  • Set up and arranged event spaces according to client specifications and company standards
  • Assisted with food and beverage preparation, ensuring quality and presentation met customer expectations
  • Interacted with guests courteously and efficiently, addressing inquiries and accommodating special requests
  • Managed event timelines and coordinated with event planners and vendors to ensure seamless execution
  • Participated in post-event cleanup and breakdown, ensuring venues were left clean and orderly.

Server

Lemongrass
Eagle Rock
03.2016 - 06.2019
  • Greeted guests warmly and provided detailed information about menu items, specials, and promotions
  • Took accurate food and beverage orders and entered them into the POS system promptly
  • Delivered orders to tables in a timely manner while ensuring accuracy and presentation
  • Anticipated guests' needs and provided exceptional service to ensure a memorable dining experience
  • Collaborated with kitchen staff and management to resolve any guest concerns or issues promptly and professionally
  • Maintained cleanliness and organization of workstations and dining areas according to company standards
  • Assisted with opening and closing duties, including setup, breakdown, and cleaning tasks.

Hostess, Server

Camilo's Bistro
Eagle Rock
06.2012 - 01.2016
  • Welcomed guests with a friendly and professional demeanor, managing seating arrangements and waitlists efficiently
  • Coordinated with servers and kitchen staff to ensure smooth table turnover and timely service
  • Answered phone calls and assisted with reservations, inquiries, and special requests
  • Monitored dining room activity to anticipate and address guest needs and concerns
  • Provided recommendations for seating and menu selections based on guest preferences and party size
  • Worked collaboratively with team members to maintain a clean and organized front-of-house environment, assisted with beverage orders including espresso based drinks
  • Assisted with various administrative tasks, including cash handling and maintaining reservation records.

Skills

  • Excellent communication skills, adept at reading the table and anticipating guests' needs
  • Hospitality-focused mindset, dedicated to providing outstanding service and creating memorable dining experiences
  • Strong interpersonal skills, fostering warm and friendly interactions with guests
  • Ability to work collaboratively as part of a team, always willing to give and ask for help
  • Proficient in multitasking and prioritizing tasks in a fast-paced restaurant environment
  • Attention to detail in ensuring food and beverage orders are accurate and presented well
  • Physical stamina to lift up to 35 pounds and continuously move throughout shifts
  • Adaptability to handle various responsibilities, including assisting with menu selections, refilling beverages promptly, and ensuring timely food delivery

Certification

- Food Handler Certificate (Los Angeles)

- Responsible Beverage Service (RBS) Training (Los Angeles)

References

References available upon request.

Timeline

Server

Forest Floor Productions
03.2021 - Current

Server

Lemongrass
03.2016 - 06.2019

Hostess, Server

Camilo's Bistro
06.2012 - 01.2016

- Food Handler Certificate (Los Angeles)

- Responsible Beverage Service (RBS) Training (Los Angeles)

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Maize Olinger