Maja Carapina
Scottsdale,AZ
Summary
A results-driven HR professional with extensive experience in implementing HR systems, driving process improvements, and delivering exceptional employee support. Proven ability to manage multiple projects simultaneously, while ensuring compliance with employment laws and fostering a positive workplace culture.
Overview
15
15
years of professional experience
Work History
Human Resources Director
Pitchfork Partners, LLC
Tempe, AZ
03.2022 - Current
- Aligned HR strategy with organizational goals and ensured compliance with employment laws and policies.
- Implemented and managed HRIS systems to streamline payroll, benefits, and performance management.
- Led employee relations, conflict resolution, and performance improvement initiatives.
- Directed talent management, including recruitment, onboarding, and succession planning.
- Oversaw compensation, benefits programs, and competitive salary structures.
- Managed compliance with employment regulations and risk mitigation strategies.
- Developed leadership programs and promoted a culture of continuous learning.
- Led change management efforts for system upgrades and organizational transitions.
- Managed HR department budget and optimized resources.
Senior Benefits Specialist - PEO
ADP
Tempe, AZ
04.2021 - 03.2022
- Led the implementation and administration of employee benefit programs, including health, dental, vision, life insurance, and retirement plans for PEO clients.
- Managed benefits enrollment processes, ensuring accuracy and compliance with federal, state, and local regulations (e.g., ACA, COBRA, ERISA).
- Implemented benefits solutions and system enhancements within ADP’s HRIS to streamline administration and improve client experience.
- Provided expert guidance on benefits plan design, cost analysis, and vendor selection, helping clients optimize their benefits offerings.
- Managed annual open enrollment processes, overseeing communication, system updates, and employee support.
HCM Consultant
ADP
Tempe, AZ
10.2018 - 04.2021
- Led the implementation of HCM solutions, including payroll, benefits, time tracking, and talent management systems, ensuring seamless integration across client platforms.
- Provided end-to-end consulting for HRIS and HCM system setup, configuration, and optimization to meet clients' specific HR and business needs.
- Trained HR teams and managers on best practices for utilizing HR systems, ensuring efficient use of tools for workforce management, compliance, and reporting.
- Collaborated with cross-functional teams to deliver tailored solutions, addressing client requirements in areas such as employee data management, recruitment, and performance tracking.
- Managed post-implementation support, troubleshooting, and ongoing system enhancements to ensure long-term client satisfaction and operational efficiency.
Payroll Specialist
ADP
Tempe, AZ
04.2018 - 10.2018
- Managed the implementation of payroll systems, ensuring accurate setup of pay codes, deductions, and tax configurations across multiple clients.
- Led end-to-end payroll processing, including compliance with federal, state, and local payroll regulations, while ensuring smooth transitions during system migrations.
- Trained HR and payroll teams on system functionality, optimizing the use of payroll software for efficient processing and reporting.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
Human Resources Generalist
Updike Distribution Logistics LLC
Phoenix, AZ
05.2016 - 04.2018
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
- Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
- Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
- Performed data entry of employee information in HRIS system for accurate record keeping.
- Analyzed organizational structure to determine staffing needs based on workload requirements.
- Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
Human Resources Assistant Intern
Hr Outsource And Staffing, Llc / Www.yourhrchoice
Sarajevo, BIH
05.2009 - 08.2013
- Conducted preliminary interviews with job applicants to assess qualifications and fit with organization culture.
- Researched, developed, and maintained a library of job descriptions for various positions within the organization.
- Provided administrative support to the Human Resources team by scheduling meetings, preparing documents, and organizing files.
- Created onboarding materials for new hires including employee handbook, benefits information, and company policies.
- Updated employee records in HR software system to ensure accuracy of data.
- Performed reference checks on potential candidates prior to hire.
Education
Bachelor of Science - Sociology
Arizona State University
Tempe, AZ05-2014
Skills
- HRIS Implementation & Management
- Customer Service Excellence
- Project Management
- Time Management
- Prioritization & Multitasking
- Compliance & Regulatory Knowledge
- Training & Development
- Clear and Effective Communication
Timeline
Human Resources Director
Pitchfork Partners, LLC
03.2022 - Current
Senior Benefits Specialist - PEO
ADP
04.2021 - 03.2022
HCM Consultant
ADP
10.2018 - 04.2021
Payroll Specialist
ADP
04.2018 - 10.2018
Human Resources Generalist
Updike Distribution Logistics LLC
05.2016 - 04.2018
Human Resources Assistant Intern
Hr Outsource And Staffing, Llc / Www.yourhrchoice
05.2009 - 08.2013
Bachelor of Science - Sociology
Arizona State University
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