Summary
Overview
Work History
Education
Skills
Websites
Certification
Attributes
Affiliations
Interests
Accomplishments
Hobbies
Additional Information
Timeline
Generic
Maja Jeresic

Maja Jeresic

Language Specialist| Translator EN/ES ↔ HR | Proofreader | Accurate & Culturally Sensitive Language Services | Virtual Assistant Support
VARAŽDIN

Summary

Focused Language Specialist and native Croatian Linguist with a passion for clear, accurate, and culturally-aware communication.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

My language expertise translates well into roles that require precision, structure, and confidentiality, such as Data Entry and Virtual Assistant support. I bring the same attention to detail and accuracy to administrative and technical tasks—whether it's maintaining clean databases, organizing files, scheduling, or supporting clients in multilingual environments. I’m comfortable working with various digital tools, managing sensitive information, and ensuring that every task is done thoroughly and professionally.

Overview

11
11
years of professional experience
4040
4040
years of post-secondary education
4
4
Certifications
4
4
Languages

Work History

Language Specialist | Translator EN,ES - HR | Proofreader | VA Support

Upwork
05.2023 - Current
  • Boosted understanding and cultural relevance, tailoring translations to specific target audiences.
  • Translated complex technical documents into easily understandable language for international partners.
  • Enhanced client satisfaction by delivering accurate translations within tight deadlines.
  • Ensured high-quality translations by rigorously proofreading and editing documents.
  • Maximized quality control of translated documents.
  • Created detailed reports on accuracy of translated documents.
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.
  • Translated other language books into English.
  • Checked and corrected grammatical and spelling errors in diverse documents.
  • Collaborated closely with content creators to ensure smooth workflow from initial draft through final publication.
  • Efficient administrative support tailored to your needs, including scheduling, research, data management, and customer support.
  • Ensuring all terms and context are thoroughly researched for the most accurate and culturally fitting translations.

lyricist | Songwriter

Freelance
06.2014 - 01.2024
  • The art of crafting compelling and emotive lyrics for songs.
  • Creating lyrics that enhance the overall impact of songs.
  • Taking pride in my proficiency in wordplay, narrative structure, and emotional expression, which enables me to contribute to the creation of memorable and impactful music.
  • Managed time effectively by prioritizing projects based on deadlines, client needs, and creative inspiration.

Hotel Receptionist

Arbia Dorka Heritage Palace Hotel
07.2021 - 04.2023
  • Greeting and check-in, reservation management, guest assistance, handling payments, handling incoming and outgoing calls, emails, and messages, paperwork related to guest accounts, invoices, billing, resolving problems.
  • Additional: language translation services for guests who are not fluent in the local language, good understanding of different cultures and customs and addressing guests in their preferred language.
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Managed cash transactions accurately, maintaining proper financial records for the reception area.
  • Boosted guest loyalty with attentive assistance, personalized recommendations, and genuine interactions.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Demonstrated adaptability during busy periods by multitasking effectively to manage competing demands without compromising quality of service.

Education

Spanish Language Specialization -

University of California, Davis
03.2021 - 06.2023

The Bilingual Brain - Bilingualism

University of Houston
Houston
05-2022

Tourism And Hospitality Management - Tourism And Hospitality Management

Gospodarska Skola Varazdin
Varaždin, Croatia
05-2014

Skills

  • Microsoft PowerPoint

  • Croatian Translation

  • Grammar and syntax review

Literary translation

Translation expertise

Proofreading

Language research

Linguistic analysis

Microsoft office

Multitasking

Time management

Self motivation

Organizational skills

Attention to detail

Analytical skills

Certification

Spanish Language Specialization

Attributes

  • Exceptional organization skills
  • Keen attention to detail
  • Unwavering commitment to deadlines
  • Top-notch work delivered without delay
  • Reliable and self-motivated in remote environments
  • Quick learner with a research-driven mindset
  • Proficient in Microsoft Office, Google Workspace, and productivity tools

Affiliations

  • Language Professionals & Translators (LinkedIn)
  • Virtual Assistant Networking Groups
  • Translator and Proofreader Forums (ProZ, TranslatorsCafe)
  • Coursera / edX Alumni
  • Volunteering (Film festival)

Interests

Research and fact-checking

Writing and editing

Remote work and digital collaboration

Language learning and applied linguistics

Accomplishments

  • Freelance Business Certificate

Issued by Kampster

Gained in-depth knowledge of the freelance business environment, including client management, contract negotiation, and financial planning for self-employed professionals.


  • Cesim Hospitality Management Certificate

Issued by Cesim Oy Helsinki and Gospodarska skola Varazdin

Developed advanced skills in hospitality operations, customer service excellence, and strategic management, with a focus on the tourism and hospitality industry. The certificate also refined my multitasking abilities and problem-solving skills, critical for roles requiring attention to detail and deadline management, such as in data entry and translation.

Hobbies

Reading and Learning – I enjoy reading books on diverse topics, especially those related to languages, cultures, and technology, which help me stay informed and enhance my professional knowledge.

Languages and Culture – I actively learn new languages and explore cultural differences, which helps me develop precision in translation and cultural sensitivity when communicating with clients.

Photography – I enjoy capturing moments through photography, which nurtures my creativity and attention to detail, valuable in visual communication and project organization.

Additional Information

  • Time zone flexibility - Flexible working hours – able to collaborate across international time zones
  • Flexible schedule with availability across multiple time zones
  • Fully equipped for remote work (stable internet, quiet workspace)
  • 100% Job Success Rate on Upwork


Timeline

Spanish Language Specialization
06-2023
Freelance Poslovanje (Freelance Business)
06-2023

Language Specialist | Translator EN,ES - HR | Proofreader | VA Support

Upwork
05.2023 - Current
The Bilingual Brain
05-2022

Hotel Receptionist

Arbia Dorka Heritage Palace Hotel
07.2021 - 04.2023

Spanish Language Specialization -

University of California, Davis
03.2021 - 06.2023

lyricist | Songwriter

Freelance
06.2014 - 01.2024
Cesim Hospitality
03-2013

The Bilingual Brain - Bilingualism

University of Houston

Tourism And Hospitality Management - Tourism And Hospitality Management

Gospodarska Skola Varazdin
Maja JeresicLanguage Specialist| Translator EN/ES ↔ HR | Proofreader | Accurate & Culturally Sensitive Language Services | Virtual Assistant Support