Maja Mccorvey
Bartlesville
Summary
Proven sales and management professional with a track record of fostering strong customer relationships and enhancing sales strategies at Salon Centric. Skilled in customer service and sales management, adept at leading teams to exceed sales goals while maintaining high levels of customer satisfaction. Demonstrates exceptional time management and active listening skills, contributing to a significant increase in repeat business. I'm a people person I work well with others and work hard no matter what the situation I'll find a solution that works best for everyone involved.
Overview
9
9
years of professional experience
Work History
Salesperson
Salon Centric
03.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Wait Staff Member
Eggberts
08.2020 - 01.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
Store Manager
Hideaway Pizza
09.2018 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
Wait Staff Member
Hideaway Pizza
02.2016 - 09.2018
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
Education
Associates In Sociology - Psychology
Rogers State University
Bartlesville, OK11.2016
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Sales process
- Sales strategy development
- Active listening
- Sales management
- Customer relations
- Client service
- Time management
Timeline
Salesperson
Salon Centric
03.2024 - Current
Wait Staff Member
Eggberts
08.2020 - 01.2022
Store Manager
Hideaway Pizza
09.2018 - 01.2019
Wait Staff Member
Hideaway Pizza
02.2016 - 09.2018
Associates In Sociology - Psychology
Rogers State University
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