Maja Rachuj
Madison,WI
Overview
18
18
years of professional experience
Work History
Project Manager, Client Services
Acclaimed Installations
10.2016 - Current
- Developed and maintained comprehensive project plans/documentation for all project phases, ensuring transparency and timely access to information for stakeholders.
- Negotiated contracts with vendors for cost-effective procurement of services essential for successful project completion.
- Implemented Agile methodologies to improve flexibility and adaptability throughout project lifecycle by 15%.
- Improved client satisfaction by delivering high-quality project outcomes within budget and on schedule.
- Fostered strong relationships with clients, leading to 10% increased contract renewals and referrals.
- Managed risks proactively by identifying potential issues and implementing mitigation strategies, ensuring smooth project progression.
Business Analyst
MCS Group
09.2006 - 01.2016
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Streamlined project management with effective communication and collaboration across cross-functional teams (4+).
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
Education
Nanodegree - Business Analytics
Udacity
08.2024
Associate of Science - Nursing
Medicinska Skola
Osijek Croatia06.2002
Skills
- Microsoft Visio
- Information Technology Management
- Quality Assurance
- SQL
- User Acceptance Testing
- IIBA methodologies
- Software development life cycle
- Tableau
- Agile Methodology
- Visual studio
Languages
Croatian
Native or Bilingual
English
Full Professional
German
Elementary
French
Elementary
Timeline
Project Manager, Client Services
Acclaimed Installations
10.2016 - Current
Business Analyst
MCS Group
09.2006 - 01.2016
Nanodegree - Business Analytics
Udacity
Associate of Science - Nursing
Medicinska Skola