High-energy administrator successful at working in education and hospitality to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head of Housekeeping
Court Plaza Inn
Mackinaw City, MI
01.2015 - Current
Directed and supervised the housekeeping staff, ensuring that all tasks were completed in a timely manner.
Developed and implemented effective policies and procedures for cleaning operations to ensure high standards of cleanliness.
Monitored daily performance of staff, providing feedback, coaching and guidance as needed.
Conducted regular inspections of guest rooms and public areas to ensure compliance with established quality assurance standards.
Managed housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
Supervised housekeeping staff, providing training and oversight to maintain efficiency.
Implemented effective organizational systems to enhance productivity.
Office Administrator
Birch Grove University Prep
Oakland Twp, MI
Coordinated construction projects, ensuring timely and efficient completion.
Managed financial operations including bill payments and payroll processing.
Assisted teachers and provided classroom support, contributing to a positive learning environment.
Created and chaired schoolwide events, fostering community engagement.
Coordinated maintenance and headed playground equipment projects to ensure a safe and conducive environment for students.
Facilitated effective communication between the school and parents.
Assisted with technology needs, ensuring smooth operation of school systems.
Acted as office team lead for a staff of three, providing guidance and support.
Skills
Operations
Guest service
Staff Management
Supplies inventory
Leadership
Direct Communication
Project Management
Big Picture Thinking
Determination
Strong Work Ethic
Strives for Perfection
Creativity
Accomplishments
Founding member of the Montessori School Rochester PTO: Treasurer
Head Chair of School and Community Events (Kids on the Go, 2016)
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