MA'JA P. SPENCER
London,UK
Summary
As an accomplished project manager, I bring a wealth of experience from my tenure in military service and collaborative work in the aerospace sector. My leadership capabilities have been honed through guiding cross-functional teams to achieve exceptional project outcomes. Proficient in the intricate process of proposal development, I am adept at translating complex concepts into compelling strategies, ensuring alignment with client needs and organizational objectives. My strategic planning expertise encompasses formulating project roadmaps, defining clear objectives, and meticulously allocating resources while effectively managing risks. Drawing from my background collaborating with NASA engineers, I possess a deep understanding of technical intricacies, enabling me to provide valuable insights during proposal development and project execution. Beyond technical prowess, my commitment to fostering a culture of mentorship and development has allowed me to cultivate cohesive, high-performing teams. I approach challenges with innovative problem-solving techniques, leveraging my versatile background in military and aerospace contexts. Client engagement is a hallmark of my approach, as I excel in comprehending client requirements, tailoring proposals to meet their expectations, and delivering impactful solutions. My keen attention to detail ensures a high standard of work through comprehensive reviews, compliance checks, and adherence to industry best practices. As a lifelong learner, I am dedicated to staying current with industry trends and evolving methodologies to continually enhance my project management toolkit. With a demonstrated history of delivering successful projects and a genuine passion for innovation, I am poised to lead transformative initiatives that drive organizational growth and success. My versatile skill set, coupled with an unwavering commitment to excellence, positions me to make a meaningful impact in any project management role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Management Specialist
Stafford Consulting Company
12.2023 - Current
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Developed and implemented strategic project plans to meet business objectives.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Negotiated and managed third-party contracts related to project deliverables.
- Managed projects from procurement to commission.
Junior Project Manager
Eisenbeiss
05.2022 - 08.2023
- Assisted senior project managers in planning, coordinating, and monitoring project activities
- Prepared project documentation, including project plans, schedules, and progress reports
- Collaborated with cross-functional teams to ensure effective communication and alignment
- Conducted risk assessments and implemented appropriate mitigation strategies
- Monitored project budgets, tracked expenses, and assisted in cost control measures
- Coordinated procurement activities to ensure timely delivery of project materials
- Supported project managers in identifying and resolving project-related issues.
Technical Program Manager
US Air Force Europe
03.2019 - 04.2022
- Directed day-to-day operations of coalition teams representing US and Italian security interests, demonstrating strong interpersonal and organizational communication skills
- Managed emergency responses and situational investigations as on-scene leader of cross-functional crisis action teams
- Developed nuclear weapon storage oversight and inventory control strategies for over 250 sensitive DoD weapon systems
- Enabled logistics support for the largest inter-theater resource movement by securing transportation of $12B in materials
- Partnered with executive leaders and operational managers to ensure safe and secure practices and standardized procedures during 15 contingencies and over 100 individual missions
- Led 8-person cross-functional teams; responded to 11 facility alarms by securing resources and infrastructure ensuring accountability of $7B assets.
- Led and managed project teams of up to 450 employees.
- Analyzed project processes and workflows to reduce risk.
- Delivered five- and eight-hour training sessions for corporate call center representatives, team leaders and management staff.
- Wrote and updated online and hard copy training manuals on various software packages for use within company and at remote offices.
- Designed effective courses with understandable concepts that were also informative and entertaining to keep learners interested and on track with the materials.
- Routinely reviewed training materials and course details to timely and reasonable inclusion of updates.
- Used such online conferencing tools such as WebEx and Zoho Meeting to conduct training and learning sessions to employees in locations both in US and abroad.
- Led individual training sessions for employees in Microsoft Office, Windows Server and Amazon Web Services.
- Crafted graphics and animations using multimedia software to be used in presentations, lectures and training sessions.
- Led planning and scheduling of client technical projects.
- Developed and rolled out curriculum and training materials that could be utilized by people of diverse backgrounds.
- Devised in-house training program allowing employees to maintain and improve skills in various types of software packages.
- Designed, coded and debugged software per business's policies, procedures and security requirements.
- Improved services and technologies through continued analysis of system performance.
- Troubleshot and resolved problems with programs and systems.
- Wrote easy-to-understand user interface text and developer guides to increase end-user comprehension.
- Updated project manager twice weekly regarding status of open projects.
- Offered decision-makers ROI and cost-benefit projections to guide project development and implementation.
- Assessed software problems and used troubleshooting tools to swiftly resolve technical issues.
- Administered and promoted optimal utilization of company resources to increase growth and develop various new products.
- Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
- Performed inventories on computers and computer repair equipment.
- Coordinated installation of updated computer programs and systems.
- Revamped existing system to improve functionality or repurpose for new requirements.
- Supported software implementation with client training and troubleshooting expertise.
- Implemented network security improvements to prevent vulnerabilities.
- Collaborated with employees to evaluate new software performance and reach technical requirements.
- Formulated and designed computer systems using data modeling, information engineering and structured analysis.
Senior Technical Operations Manager
US Air Force
03.2014 - 03.2019
- Controlled assigned resources and accountability efforts ensuring the safety and security of critical DoD assets supporting the nation’s space program
- Collaborated with cross-functional teams to monitor, track, and store multi-billion-dollar inventories, demonstrating exceptional organizational skills
- Hardened government infrastructure by identifying risk, conducting threat analysis, and managing property availability
- Safeguarded $3.2B in critical resources and facilitated projects for 35 business partners to deliver $2B payloads into orbit
- Handled testing for system upgrade project at remote location; partnered with 30- person cross-functional team to evaluate $4.5M project implementation and ensure DoD compliance
- Maintained security protocols, vigilance, and resource oversight of $2.7B nuclear storage area and mitigated threats against $352M in aviation assets.
- Supervised, assisted and coached other operations managers.
- Motivated team members and devised strategies to improve workflow.
- Established short- and long-term company goals, policies and procedures, monitoring progress and results.
- Designed and analyzed internal reporting systems and procedures for company.
- Provided strategic recommendations to supervisors regarding new or modified company practices.
- Maintained regular engagement with key client contacts while influencing key stakeholders.
- Designed and implemented hiring and training practices for personnel.
- Drafted budgets, kept financial reports and presented results to supervisors.
- Represented organization to governmental agencies, funding agencies and general public.
- Mitigated business risks by working closely with staff members and assessing performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Structured HR consulting services to support clients during organizational developments and changes.
- Identified and implemented most acceptable resolutions to complex engineering problems.
- Analyzed and interpreted complex electrical and mechanical systems.
- Provided feedback to design engineers on customer problems or needs.
- Developed preventive maintenance programs and supported energy conservation improvements.
- Created regulatory documents concerning various safety issues.
- Conceptualized and developed solutions using simulations or modeling to support expansions and change.
Education
Bachelor of Science - General Engineering
University of Maryland
09.2022
Skills
- Security Management
- Resource Management
- Infrastructure Threat Assessments
- Risk Management / Mitigation
- Inventory Control
- Analysis, Testing, & Evaluations
- Theft & Loss Prevention
- Project & Program Management
- Policy & Procedures
- International Governance
- Compliance with Regulations
- Technical Troubleshooting
- Information Technology (IT)
- Software developement life cycle methodologies (eg, Agile, Waterfall)
- Project planning and execution
- Stakeholder management
- Risk assessment and mitigation
- Budgeting and cost control
- Resource allocation and scheduling
- Quality assurance and control
- Cross-functional team collaboration
- Communication and interpersonal skills
- Problem-solving and decision making
- Proficient in project management
- Software (eg, Microsoft Project, JIRA)
- Database Management
- Microsoft Office Suite to include MS Excel, Outlook, PowerPoint
- Proficient in Google Suite
- Strong interpersonal and organizational communication skills
- Detail-oriented
- Organized, and task-driven
- Comfortable working with executives and high-profile figures in media
- Flexibility
- Event Logistics
- Schedule Management
- Project Development
- Client Relations
- Purchasing and Procurement
- Technical Planning
- Quality Control
- Project Resource Recommendations
- Project Reporting
- Schedule Coordination
- Requirements Gathering
- Client Relationships
- Project Planning
- Reporting and Documentation
- Budget Development
- Project Monitoring
- Regulatory Compliance
- Staff Training
- Project Coordination
- Coach Agile Teams
- Facilitation
- Kanban
- Lean-Agile
- Relentless Improvement
- SAFe
- SAFe Principles
- Scrum
- Scrum Master
- Team Coach
Languages
English
Native/ Bilingual
Italian
Limited
Spanish
Professional
German
Professional
Accomplishments
- Airman of the Quarter
- Air Force Achievement Medal (5)
- Selected as "Must Promote" for Staff Sergeant selection
- Assisted with 185 NASA & Space X rocket deployments
- Nuclear Deterrence Operations, Nuclear, & Missile Operations Award (2)
Certification
- Active Security Clearance, Secret - 2019
- Project Manager Certificate (PMP) - 2023
- Certified Scrum Master (CSM) - 2023
- Certified SAFe 6 Scrum Master (SSM)-2023
Hobbies
- Modeling
- Hiking
- Exercising
- Sculpting
- Traveling
- Trombone
Timeline
Project Management Specialist
Stafford Consulting Company
12.2023 - Current
Junior Project Manager
Eisenbeiss
05.2022 - 08.2023
Technical Program Manager
US Air Force Europe
03.2019 - 04.2022
Senior Technical Operations Manager
US Air Force
03.2014 - 03.2019
Bachelor of Science - General Engineering
University of Maryland
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